Resolved! Help text on topics
Hi. Does anyone know if it's possible to add a help text that will appear when users hover over a topic? For example to have the topic description to be visible?
Forum Posts
Need a report of the total number of views of portal of Employee Service Center by month and topic
Need a report that will show number of views of the portal of Employee Service Centre by month and by topic category. The views should be by month and by topic category.
Configured annoucement not appaering in Employee Center
Greetings All, Following this document , i have created announcement records both in Global Scope and Employee center scope. But it is not reflecting in the employee center portal. Not sure what i am missing. Please advise, Thank you in advance !,Ps ...
How to override the Script Include QuickLinkUtilSNC by using the QuickLinkUtil script include?
I am trying to configure to get the quick link card in the portal depending on the logged in user's role in the Employee center portal. I have HR, IT, Finance, Procurement and Work place, when a HR Admin logs in he has to see only the quick link of H...
How To Remove the Filter condition from the widget in Employee Center Portal
Hi everyone,We have this functionality in Employee Center Portal wherein users can see the list of tickets (Incidents/Request) they created or created on behalf of them. This is placed inside a widget and the data is configured in sp_instance_table. ...
Employee Center pro - Content portal banner image size in Content experience
Hello Everyone, i am working on employee pro , can anyone tell me where i can find the image size of this Banner portal content.So i can give the same size for my content team to prepare images for our branding.or there is way to adjust the image in ...
Resolved! Remove Tooltip from Activity Stream EC Pro
Hi Everyone , I'd like to disable the tooltip that pops up when you hover over the "Type your message here..." box to post a comment to a ticket in the Activity Stream of EC Pro. **See attached screenshot for example** I found this link https://www.s...
Quick Link for Workspace?
We're looking to create a Quick Link for the ESC home page that goes to the Service Operations Workspace. There isn't a page for that workspace, and the system won't let us use the URL for an external link. Has anyone configured a workspace so it c...
How to add newly created change to the existing change request related list
Hi All,Your help is highly appreciated.On existing change request form, if we click on hamburger menu we can see an option "Copy Change". When we click on Copy Change UI action, we can see a new change request form is getting displayed with previous ...
Governance around catalog items and the content within them
So I'm running into a common problem regarding governance of catalog items and the content within them. Ranging from which icons are used to the data in the meta field etc. My current customer has a visual design system where icons are strictly defin...
Content Publishing: Send Email notifications
Hi I see this job Content Publishing: Send Email notifications in my PDI and i can see its working however I dont see it in our company instances. Is this something I need to install separately?
Employee Center - Navigating Knowledge Articles
Hi. We've linked a bunch of knowledge bases to our employee center, meaning that the articles will appear in search results. But when the articles are not linked to any topic in the taxonomy, it seems like I can't browse the knowledge categories in t...
How to configure carousel in UI Builder for custom workspace page variant
Hi !!I created a page variant for a custom workspace and added a carousel and list widgets to it .The carousel widget contains all single score reports and onClick of them the list of records should be shown on the list widget.This is not happening c...
Employee News - have you deployed?
I am interested in talking to anyone who has implemented the Employee News feature in their ServiceNow knowledge portal? We have some interest from our communications team to explore using this feature and I am keen to talk to someone using it to see...