How to show Quick Tasks on a service portal
I'm currently using the out of the box widget 'My Items': These are the settings on the instance options: However, what I've noticed is that the 'Quick Tasks' list is not showing. How do I get it to show?
Forum Posts
Procurement process
Hi Team, Can anyone help me on how Purchase requisition is getting approved in each state and getting created Purchase order.
Restrict the request submission
Hi All, Having a requirement that, We are having a catalog form, where it contains three fields1- Student name (reference to user table)2- Course( reference to course table)The validation that we need to set on the form before submission is> If the...
Restrict the request submission if requested for already submitted one
Hi All, Having a requirement that, Need to restrict the request submission, if there is already a request submitted by the same requested for and the for the same selected course. need suggestion to achieve this.
Resolved! Custom sn_ex_sp_task_configuration
In the OOB Document Task : /nav_to.do?uri=sn_hr_sp_todos_config.do?sys_id=1bafd40c534010100ad0ddeeff7b1294, I created a custom sn_ex_sp_task_configuration with Tab Configuration set to the following:The Widget being used is also OOB : /sp_widget.do?s...
Field changes in activity stream on portal
Hi Community,I am currently trying to display few field changes from the portal, like it would show in the backed basically: The goal is, if the RITM associated with my Case record changes state, this should be visible in the activity stream from the...
Employee Notification Preferences
How are fellow customers handling the overall notification experience for employees? Are you letting them control their own preferences? If so, what's that like?Any thoughts on how to implement a good notification experience?We're also using a chatbo...
Need to cancel the group approval
Hi All, having a requirement that, Once the catalog form is submitted, we have a manager approval once after that we have a group approval. IF the group approval is not approved from 2 days, we need to cancel that current group approval and trigger...
Employee Center Menu Configuration
Hi All,Actually, we are trying to give the redirecting links in the second layer after creating the topics.As in the attached screenshot I'm looking to give links in the highlighted (red) in place of child topics directly with the links.Please guide ...
Resolved! Is there a way to remove people from Employee Center Pro search results page?
Would anyone know if there is a way to remove people from the AI search result page?We don't include people in AI Search so would like to remove this from the search result page.
Resolved! MegaMenu Questions - Get Support not showing and CSS editing
Good morning! I'm encountering two stubborn issues with Employee Center megamenu and Advanced Portal Navigation and would greatly appreciate guidance! 1. I can't get the Get Support widget to appear in the megamenu at all. I've created content item...
Resolved! hr_caseClosedRequestFilterUtil
Hello guys,I need your help again.I cloned the OOB widget from ESC portal "my_requests" and after I put my cloned widget in the page I am getting the following error messages. I need your help with where are this script include function called in the...
Restart a workflow that generates a new task from a declarative action
Hello, I've been tasked to restart a workflow that closes the old task and generates a new task. The requirement states that this should be initiated by a Declarative Action. Has anyone encountered this type of requirement before hand?
Best Place to Start
As a new Project Manager in the Service Now space, what is the best place to start to connect to resources and find people within my company and organization. I am currently taking the coursework and wanted to know if there was ways to find people wh...
Resolved! esc_kb_article_view CSS
Good afternoon! I'm encountering unexpected results modifying the page CSS for esc_kb_article_view I've changed the panel-heading background color and text color, but it's only applying on one widget (although I can see every widget title uses the pa...
