Hello everyone,We have a requirement to update the announcement interval time from 5 seconds to 30 seconds in the cloned portal's announcement widget. This change will enable announcements in the portal to cycle every 30 seconds, allowing users more ...
Hi all, I've been getting the following error caused by a for loop I wrote. The loop is part of an "Update Record" action that I've scripted in Flow Designer. Does anyone know what might be causing it? The script is searching for a string in a large ...
Hi, I'm trying to create a catalog request which re-directs the user to an external URL. I want the code to run "On Submit" so that the request is recorded and preferably the URL opens in a popup window. I currently have this (in a Catalog UI Policy ...
Good afternoon,I am trying to put a link to the mega menu or home page, that when a user clicks on it the incident form opens. I don't want the user to have to click the report an Incident then click the quick link. Can this be done?
Hi, In the mobile version of our employee center we can see an "My Assets" button next to the "My tickets" that works in a similar way. This button was not implemented by us and is also not visible on our more used desktop version. However we would r...
How can I change the color of my active item, quick link, and Top Rated Articles widget header background color to dark blue(020636) in the employee center?Similar like this.
Hi team,I am unable to find the issue, that,when I pass required due date time field on the form and saves then go to the next page and showing different time than i selected.please find below snippets for reference.Before form submits:After form is ...
Hi guys, I am stuck in an issue. I have a catalog variable and it is referenced to a column of a table. The variable will display values that are assigned to me ( requester only). I have used the lookup select box and reference qualifier but it filt...
Hello everyone, I'm starting to play with the Rich Content widget and editor and have a question about what are the minimum requirements to get a topic page to display in the mega menu. I have updated the taxonomy to include the topic page in questio...
Hi. I have some issues with the "Get support" widget when I try to run it as a modal on employee center. It seems that it runs as a widget in a widget, meaning that the title "Get support" is shown twice. Any idea how that can be fixed? In ServiceNow...
While publishing NLU model in VA topic only primary language model is getting published and mapped in topic. Please help to find out the way from it. Its urgent.
Hi, How to add Give feedback translations in backend and what all widgets it is linkedmany Thanks
Hello Team, I am setting up the employee center and want to update the global search typeahead to say "How can we help?"Similar like Service portal.
I have created a taxonomy and its added to employee center portal. Under that taxonomy there are 4 child topics being added. If I want to make those 4 existing child topics available only users from United States and I want to create 3 more different...
Hi. My customers have asked if it's possible to add an icon to the knowledge article tiles on the employee center, like we have on our record producer tiles. Does anyone know if there's a way to do this?