Hello I would like to add "Close notes" field on this section, after the information displayed, when it has something written in it (request) I have been through "my requests" widget, service portal configuration pages, instances, and so on, but cou...
Dear ServiceNow Community,I am facing an issue with visualizing the following hierarchy in a Catalog Item, where all fields are reference fields:User selects LocationThen BuildingThen FloorFinally RoomThe hierarchy is structured as follows:Room depen...
(IT9It is Possible to Add Taxonmy like (IT, Risk and Compliance, org Chart ) to the main menu near to MY task , My request etc. as attached Image, Main menu is in first line and taxonmy is in second line..it is possible to make alltogether in one lin...
How an achive to add Knowledge Bases as the filter option and the knowledge Bases as drop down on the filter on the ESC Service portal.
I need to be able to enable users to easily see the Services and subscribe to notifications for those Services if they are affected by Incidents, Problems or Changes. It appears that the Service Status and Service Status Updates widgets would solve t...
We as ServiceNow platform partner have delivered ITSM solution for the customer and deployed IT catalogues. Now, customer is looking for a new employee centre portal separate from the existing one. They want the existing portal to cater only to the I...
How can I make the 'Search Knowledge' button next to the Short Description field larger? More prominent.
I am looking to customize the AI Search setup & in particular Typeahead search widget-search dropdown results to differentiate between various search sources, such as catalog items and knowledge-base articles (Inspired by the "Customized Search" scre...
Hi All, I need to create a report to show total count of additional comments for each ticket seperately. Please help on this on priority. Regards,Joyal Robert
What "widget parameters" needed to make "hrm_todos_page" page of Employee Center show the approval source record form?I added a "Task Configuration" under the OOTB "To-dos Configuration" (Approvals).Also, under the "Task Configuration" I created, I a...
Hi All, having a requirement that, we have a catalog form with the variable date range field type of multiple choice 1 day, 1 week, 1 month, i.e,based on the option selection two fields will get populated start date and end date. when ever the opti...
Which of the following statements must evaluate to true to grant a user access to application table's record? (Choose three.) A. Conditions configured in the access controls must evaluate to true B. Scripts configured in the access control must evalu...
Can a Service Portal Announcement contain a link to another portal? We are migrating to Employee Center. We would like some of our old legacy portals to have an announcement redirecting to the new EC portal. But we would also like the new EC portal t...
Hi,I want to export all tickets under my requests page in employee center portal.Is there any way?