Hello We plan to enable MFA. Goal: every user should use multi-factor auth. Possible ways:user based: set sys_user.enable_multifactor_authn = true role based: set "Multi-factor Criteria" to one or more specific rolesgroup/ip based: If I try ...
Has anyone worked on configuring the search sources to display only the articles or catalog items based on the selected topic or child topics? Issue : on searching using Keyword AIS Topic Search widgets tries to show both the request and knowledge ar...
Hey all, we have recently activated AI Search on our platform. Unfortunatley we get a lot of errors in our Browser console as soon as we search with the "typeahead-widget" in our Portal. Error Message in Console: "invalid JSON syntax in actionData: u...
Hi Experts,We are using the employee center. Currently under "To dos" we show the approval requests.For few users when they click on the item in to do, the view is like this, where they can see the ritm variable informationFor few user the view is li...
We are wanting to make taxonomy topic visible to only ITIL role users. I am able to make the catalogs not searchable but they still can see these catalogs if they go to taxonomy dropdown. They cannot view the catalog but it still shows. Is it possi...
We have configured ESC portal as our default portal and enabeld AI search. When we search autosuggest is working for catalog , but not for KB article . Normal search brings result for KB article also. Also autosuggest is working in SP portal for KB a...
Hi Everyone,I want to add the "Language Selection" option on the mega menu in the employee center.I want it added next to "My Act". Please help me with the configurations.Thank you.
Hi, We have the requirement of encrypt the users’s input when they reject a request and write a justification in the spModal from Employee Center Approval page, it’s possible to encrypt this justification as a password field, not encrypted in the db,...
Hello community, I would like to change the "Homepage search" widget. I have cloned the widget, examined the element in the browser and then edited the CSS. But it didn't work for me. Does anyone have experience with editing this widget? For example,...
Hi, How can I configure an announcement (message) to be displayed exclusively on a specific sub-topic page within a taxonomy?
Hi We are looking at displaying videos though our portals to end users but need to remove the ability to download them. I have been looking at some articles that discuss adding videos to Kb's and Widgets. Using widgets i have the ability to add the c...
Hello, I am kind of struggling with the employee center header widget at the moment. This widget is not showing anymore and keep displaying the same error message every time. See attached screenshot. It seems like it happened after the last instance ...
I don't know how to use the [sp_favorites] widget.Can you please tell me how to add a favorite or how to add new data to this table?I also looked into the roles and UI actions for table [st_portal_favorite], but I couldn't find where it is registered...
Hi Everyone, How would I add another expandable field display section (probably not what it's called) to the details tab in HR Agent Workspace. I'd like to add a "Summary" section like the screenshot below that would let me list out some relevant fie...
Hello everyone! Let's say I was to build a custom Employee Center Portal. My question is, what is the best approach for starting the implementation, because I can't find any documentation on it. If we don't plan on modifying the Employee Center, but ...