I am looking for click data on Employee Center usage. For exampleHow many times was a Quick Link clicked?How many times was a topic page visited?We need to break down the data based who clicked the link (department, location and other user attributes...
When I submit an article to our Internal Knowledge Base, set the group that "can read" and publish the article, when I go to the Employee Center, and impersonate a person in the "can read" group, I can see the article but when I click on it, I get th...
Is there a way to change the My Applications widget to view "all" by default instead of "recent"?For a new portal deployment we don't want users first experience to be an empty widget, but rather see the content they can explore with this feature. Un...
Hi everyone, Trying to update the placeholder text in the homepage Search widget on an EC Pro Portal. It seems like the widget behaves differently depending on is AI search is enabled for the platform or not. In a platform without AI Search I can ea...
Hello,I'm researching the intranet capabilities of SNow products and I'm having a hard time understanding what free/ paid plug-ins are available with EC Pro. Neither the HRSD nor EC Pro documentation talks about the possible plug-ins such as Legal or...
Hello,I'm having a hard time figuring out what plug-ins are available for which products. Specifically, I'm looking for plug-ins available with EC Pro. The documentation seems to be scattered and there is no one place to know what plug-ins are availa...
I would like to know in which table the “favorites” are managed.Reason for wanting to know:I am planning to create a portal with UI Builder.I want to display the “Favorites” set in Next Experience in the menu bar of UI Builder as a pull-down.
Our portal (Employee Center) is available in both Dutch and English.Using the language selection button at the top right, visitors can choose in which language they want to see the content.Switching languages works fine, as long as you do it while st...
Hi, There is a requirement to hide a topic from the mega menu based on User's department or other attributes from sys_user table. How we can do that ?
Im trying to implement the Portal Browse Taxonomy Widget in my Personal Developer Instance.Ive followed the tutorials on here: https://docs.servicenow.com/bundle/washingtondc-customer-service-management/page/product/customer-service-management/task/c...
Hello everyone, I'm practising on my PDI to configure the Employee Center Mega-menu and have a question related to Child Topic 1. By default, all Child Topic 1 items without Child Topic 2 connections are grouped into a single column (ref: screenshot ...
There is a request from the business to show available resources and their capacity before confirming a resource plan. The current OOB process for viewing resource capacity can only be done through the Allocation workbench and then clicking on Resour...
Hello Everyone, I want to hide/disable the Save(Ctrl + s) button from the Reference fields in portal. Can anyone please guide me how we can achieve this.
Hi, I can't see a Glyph Icon in the Menu item "Contact Us" in my Footer in Employee Center. Please see the attached. Please help me fix the same. Thank you!
