Resolved! Employee center- Instance Name
Hi,I'm currently taking the emloyee center course: I would like to install Employee Center Pro, and I'm asked for the instance name. How can I obtain it, please?thank you
Forum Posts
How to override IncidentUtils script Include
Good Afternoon All, I have a requirement where I need to only allow users with the major incident management role to be able to close an incident in the esc portal. I can see that this is controlled within the IncidentUtils script include and Incide...
How to delete retired content from content library
We are using EC Pro portal and configured content like Rich content,banner which display on portal.There is not delete option to delete the content even after making inactive.Is its OOTB behavior.
Resolved! Is there a job that removes the Manager Hub user role if someone is no longer a manager?
The Manager Hub user role gets assigned through the following scheduled job: Add Manager Hub user role The role assigned is: sn_mh.manager_hub_user If someone is no longer a manager, how does the role get removed?
Resolved! Can we change the color for header in employee service center (/esc)
Is it possible to change the color for header ?
Change attachment name by Business Rule
When a new record is added to the sys_attachment table, I want to upload this attachment to the AWS cloud, but I want to change the name of this attachment (add the time stamp) before uploading. What should I do? Thanks in advance!
Resolved! Favorite Icon Issue
Hi All, Working to setup the Employee center for a client and ran into a weird issue.The Favorite icon on forms and KBs is working but not changing colors when clicked.PFB SS. Thanks in advance.Favorites Page ->
Resolved! Sort by Popular - Data
On the Topics page, does sort by popular data come from all users or can it be configured/personalized by user criteria, such that based on your role, you may see popular content as it was viewed by others in that same role?
My Applications
Can the My Applications widget can be configured to actually launch something that is natively installed on your machine verses web-based applications?
How to get list collector values from custom table to catalog item variable
Hi Team,In custom table we have 2 fields1.name2.list collector referencing to user tablein catalog item1.name2.list collector- to user tableSo, on change of name every time, the list collector should compare name with custom table and should dislay t...
Resolved! ErrorFailing widget: 'HRM Todos Summary' (bdc676957317130030f331d7caf6a74d)
When I'm impersonating a user who has privilege to approve a requested item and trying to open My Tasks tab, these are the error messages showing up.Requested items Approvals are also not populated in My Tasks tab, even if there are approval record...
Resolved! How to adjust the width of employee center portal content?
Hi there,I would like decrease the distance on the left and right of the content on every esc page. Where do I find that setting? I have tried modifying the page specific css in page designer for the ec_dashboard as a first try but nothing changed.I ...
Resolved! Difference between WorkFlow and Flow Designer
Can all functions of workflow be implemented using Flow Designer? Can Flow Designer completely replace Workflow?Are there any differences between them in terms of what can be achieved？Thans in advance！
Resolved! How to auto populate short description and description in request based on RITM catalog item name
how to auto populate short description and description in request based on RITM catalog item name in serviceNow.I have tried Business rule but it's not's works, Please suggest if any one have idea for this.
Resolved! New Org Chart from Employee Center not appearing, still seeing the old Content Publishing org chart
I am attempting to set up the new Org Chart (organization chart) that was introduced specifically for the Employee Center portal, as outlined in this product documentation article: https://docs.servicenow.com/bundle/tokyo-employee-service-management/...