Hello guys I have a question about approvals for change request.I modified the approval policy to wait for all member of the CAB approbal group when the request approval button is press. But only member of this group with the admin role have their ap...
I have a request to hide a topic in the mega menu and instead link to it using an html button on the page. Is this possible to do OOB? Thanks.
Hi Folks, I have two fields, "X" and "Y," where "X" contains my first name and "Y" has my last name. If I remove the first name from one of the fields, the last_name will also be removed automatically. Thanks,Mustafeez.
If user can select a caller able tutor and group "cab approval" such as not visible caller in assign to field?
Hello, everyone!I would appreciate any help.Is there a way to enhance the default-query on <sn-record-picker>? I tried insert a javascript function, but no success.We are using a widget on Portal, querying the table "cmn_department". The field is to...
Hii All,I have configured all the required roles in the applications. But while creating new categories and new events both the buttons were not working I was unable to create categories and events to my calendar. Please do the needful ThanksSurya
Our Service Desk gets a lot of inquiries regarding the status of Requested Items. In most cases these items are awaiting approval. Rather than contact the Service Desk, we would prefer for the requester reach out directly to the approver and ask him/...
We have enabled AI Search and added catalogs & knowledge bases to the search sources. I also added the knowledge bases we want to have on the knowledge bases related list in the Employee Center portal record. Service catalog items seem to be workin...
Need you view on few question such as : What do we need to keep in mind when we are changing the default service portal for our instance. What else uses the record of default portal. What could get impacted?What are the implications/Risks in doing t...
Hello, when setting up the Employee Center Banner Image I experienced a problem. I tried a few different options for the sizing of the Banner Image. 2000*250, 14440*400 and more. It works fine for me when the page is visualized normally, even up to...
I have requirement to filter RITM and INCs being searched on service portal to return only records related to current user. OOB via AI search I am getting all the records.
Hi, I have installed manager hub plugin. I ran the scheduled job and also ran the RCA fix script. Now when I am impersonating a manager I do not see the Your Team option in the employee center portal, so I am not able to access manager hub. Have I ...
While working on some issues with approval-comments, we noticed that when end-users approve / reject a request using ESC, the comments are directly saved to the target record. This is different from when a request is approved / rejected from the plat...
Hello!We are currently working on making the employee center consistent, with this, we want to use the same font. Unfortunately, changing the font for homepage search on employee center is not working since it is referring to the constructed styles...
We've configured this view in Manager Hub for managers to be able to view knowledge articles on behalf of their direct reports. However, the 'view article as' page opens up and does not allow users to access other portal pages. Even when a new window...