In Vancouver it seems the use of the Attributes field on the Dictionary Entry for 'opened_by' or 'caller_id' on the task table (ie the incident form) has changed and I have been unable to identify where to update the search criteria and the returne...
Hello!I've been tasked with researching what Content Analytics is able to track and set it up for a particular Service Portal (Employee Center). I've been following the following documentation: https://docs.servicenow.com/bundle/washingtondc-employee...
Hello Im working on employee center , and i want to clone tjhe header to change the ui , & the error message is showing :Read operation on table 'sn_hr_integr_fw_todo_inbound' from scope 'Employee Center Core' was denied. The application 'Employee Ce...
I have a request to display the RITM number instead of or in addition to the REQ #. I've found some similar questions on community but not an exact match. Has anyone done this or know how to do it?
Hi everyone,I'm hoping what I'm trying to do is possible. I'm trying to see if I can get the icon or picture from a catalog item to display in a custom widget I've build. Ideally, I need to get the icon/picture to display in my left TD, on the relate...
I want to add topic in popular topic widget on EC Portal.I have created a Topic 'Get Support' from create taxonomy - topic. And added the catalog items in it now i want to display the Get Support on Popular Topic Widget on EC Portal. How can i add on...
Hello, Using the 'Quick Links' widget, we have created a clone that, when hovered over shows the title of the quick link: This was done by amending this script from 'disable' to 'enable': Now, I'd like to amend the tool tip to show the short descript...
Hi all, Currently checking possibilities to implement breadcrumb navigation for all catalog items in employee center.Breadcrumb navigation partly exists but it disappears when catalog item(form) is opened. When form is opened breadcrumbs disappears a...
Hi All, Having a requirement, that when the request is submitted it goes for an approval. we have three stages of Approved, Awaiting info, Rejected. If the First level of approval is a group approval. having two persons are the approvers. If any one...
Hello,I built a report that I want to share to a specific group of users that do not have admin access (think managers and personnel specialists who do not have access to the agent workspace). I believe there is a way to share through service portal>...
Recently updated the Content Publishing to 31.0.3 and Employee Center Pro to 30.0.4.It was recognized that in the release notes of Content Publishing, the following line exists:ServiceNow StoreFixedWhen you copy-paste text to the Rich Content Editor ...
Hello,How to change the size of the "Search" text in the search bar. I have highlighted in the image with yellow color
Hello On the Employee Center Footer record, we want to change the placement of certain items.Specifically, the Logo and the Organization Content is on the far left of the Footer, with the content below the Logo. Due to the size of the logo, we want ...
Hi everyone, hoping someone can help me...We are about to implement Employee Center at my organization and I wanted to experiment with it a bit in my PDI. Initially, I installed the pro plugin and played around with the mega menu and topic pages (whi...
Hi All, The Ticket Configuration for incident can only have 1 entry for activity. I am trying to add a customised Standard Ticket Conversations widget to a customised Standard Ticket Tab widget but I always see 2 entries for Activity <sp-widget wid...