Resolved! How to get rid of the white space?
How do I get rid of this white space in Employee Center?
Forum Posts
Service Operations Workspace Dashboard Reports
Hi, I have created reports for Request items on SOW dashboard. Problem i'm facing is when clicking on report or view all option its not showing the list of records as it is showing for Incidents(OOB). Can anyone help me on this. Also, attaching image...
Move the changes related to Taxonomy to another instance
HiRecently we got the requirement to show the Articles on top of the Topic page. So we have change the order to the KB article above catalog items. We tried to capture it in an update set but unfortunately we were unable to capture those changes in U...
Resolved! hrm_todo widget - Comments on reject
With the hrm_todo widget in the employee center, it appears that comments on rejection of an approval for a request item, are not available and allows a user to reject without comments. Looking at the widget: Todos Requested Item Approval This has th...
Resolved! New Hire Onboarding
Hi,I'm trying to learn New Hire Onboarding for a company using ServiceNow. I could not able to find a way to start this new hire onboarding like how, where and what steps should be followed to build New Hire Onboarding? and what plugins should be ins...
Resolved! change the order of header items on EC portal
I want to change the order of this menu. While I have a clear idea of how to do it in the service portal, in the ESC portal, there is a widget attached (Header Menu), and I'm not sure where I need to make the modifications.@Venkatesh_N @Eswar Chappa ...
Resolved! How do I associate my taxonomy with the employee center?
Hi, I am having trouble getting my mega menu to work. I have cloned the 'employee taxonomy' but it is not associating with the employee center portal and there is no option to do so. My clone is the only active taxonomy. Any ideas on what to do? Than...
Resolved! Search isn't showing the suggested responses
The search function in the Employee Service Center (ESC) portal doesn't display suggested responses as our service portal does. For instance, when I type "service" in the search bar on our service portal, it provides suggestions for all related cata...
How call server code from client controller in widget from portal
Hi Team,I am working on esc portal there is one add action drop down button on RITM form like below. when I will click on Access button then one dialog will appear with submit and cancel buttion On the RITM form there is one field called return da...
Resolved! Content Experience clone
Hello everyone,I recently removed the Content Experience widget (OOTB) from the ec_pro_dashboard page and placed the Content Experience widget clone on the ec_pro_dashboard, however, when I go to create a content (banner) in "Widget instance" the con...
ESC: Approval task for knowledge database approvals does not show anything
The ESC does not show the "details" for a knowledge article approval, which is in this moment confusing.At the moment there are obviously no details shown in the approval task.Expected behavior:- me as the user have an open Approval Task for a Knowle...
Resolved! Lifecycle Activity set progress is missing
Hi Community,I am working on New Hire Onboarding, The Activity set Pre-hire is not getting trigger and in HR Lifecycle Events Case HR case which was created the progress about Activity set's is not visible.That should be like this in the below image....
Resolved! Configuring the OOB Form widget on Service Portal
Hi i have a list of records on the service portal when we click on a record it's open up the form view which is the OOB form-widget. My question is do form-widget automatically picks all the fields of a table? If not how can we configure the widget t...
How to transfer Visual Task Board from one instance to other.
Hello Folks,Kindly help me to understand on how to transfer Visual Task Board(VTB) from one instance to other in ServiceNow Tokyo Version. Thanks,Vedant
Resolved! Changing CSS on Employee Center Portal
Hi I have a requirement to change the color of the highlighted choice, in the picture it is like a light purple. I need it to be a different color and I have been trying to use the Inspect tool on the browser to figure out where to change this but ...
