Hi All, How can I reduce the size of the search bar on the employee center portal? I'd also like to move the "How can we help?" text to the right and the image to the left.Please advise me on how to accomplish this. Regards,Chandra
Hi all,I have a requirement where I need a URL that navigates to the Employee Service Center and then opens the default virtual agent conversation (for use in notifications etc). Any help would be much appreciated.Carolien
I see that we can connect both the Quick Link and the External Link to a Topic in the Employee Center Taxonomy. Is there a reason why we should create a Quick Link for an External Link, when we can connect the External Link to the Topic directly?
Hi there,Do you know how the 'To-do Summary Area' of the 'HRM Todo Summary' widget can be configured? I am playing around on my PDI before we implement this solution at work. I am working on merging two custom widgets.I have been able to add filter c...
I changed the default font of /esc portal by following this post, https://www.servicenow.com/community/developer-blog/using-custom-fonts-in-service-portal/ba-p/2289243. Everything is working perfectly, the custom font is reflected on the portal. But ...
I'm looking for some guidance on how to configure the triggering of an email notification to the user population when a new Content Experience Banner is published to the Employee Center. I see Banner and Notification listed as the platforms to choos...
Hi, I'm experiencing some strange behavior in ESC. It's not displaying all the existing catalog items when I browse the categories. However, when I search the catalog item I can open it. In SP everything is working as expected. Thanks and Regards, To...
We recently upgraded to San Diego and see that Surveys is now included in the Activity Configuration for My active items. We have disabled Tasks and made Requests primary. No count is showing for us even though there are surveys listed when you dril...
Hi All, When end user search for a particular catalog item with keyword in search option of employee center , the results doesn't show the catalog item.If the same end user navigates under topic and sub topics - the catalog item is displayed there.So...
How to show welcome message beside portal logo in Employee center Homepage
Hi!Wondering if anyone has been able to (or if it is even possible) to hide some 3rd level categories from the mega menu. We are transitioning to EC from a custom portal and have a robust taxonomy that we will be cutting down, but would prefer to onl...
Hello,the Employee Center search does not display any results. The AI was enabled in Dev and the AI guided setup was performed. Is there something that was missed in the process. The feature is pretty much OOB. The results show nothing. I've tried ad...
Hi All, On the form there is one multiple choice field with options 'yes'/'no'if that is 'yes' then retrieve the requested_for - department value based on that department value need to populate a default value on a field 'Lic'. tried onChange script...
Hi,I have created two External links, which do not appear in the Employee center portal.Created a quick link record. Its asking me to associate it to a "Topic". Its appearing under a Topic. Which I do not want. I want it to appear only under "Quick L...
I have one existing widget in employee center called as my items view. I need to do some modification to it. I need to do that is "requests" should be primary and "tasks" should be secondary. Like i need to interchange both.
