I'm referring to this doc here to configure additional information seen by approvers. However, this related list doesn't exist. I've checked the Tables list and the table for Task Configuration isn't there as well. I couldn't find it in the document...
How to add Content Item in Employee Center?
Set default landing page for all users (itil, admin, end users) to employee center
Hello,I'm being asked to look into adding "Data Certification" tasks as a possible "To-Do/Quick Action" in the Employee Center. I know how to get the record to show up, and some of the initial setup pieces, but I'm concerned that the interaction type...
Hi,I have disabled the default icon and added 3 images.I have even added the icon in the topic, The icons do not appear on the Portal. Thanks,Vaishnavi
Dear community,I need to know the latest role mappings for the following products, as we are checking the usage of roles for each product: PROD11355 / IT Service Management ProfessionalPROD11382 / Customer Service Management ProfessionalPROD15028 / B...
On the Request Summary page there are the options for 'Estimated Delivery' and 'Delivery Date' that we are trying to have display separate dates, but are running into difficulty locating and linking the HTML/Scripting to display the dates correctly. ...
Hi allWe would like to know if it’s possible to have a custom URL for a service portal without having the “servicenow” part in the URL. Currently it is www.example-servicenow.com and we want it to be www.example.com . Could you please suggest anyth...
In the EC , we have an existing widgets where we can show the upcoming events which are configured within servicenow. Now, I want to show my meetings which are initiated in outlook/team for current day. Please suggest some solutions around this. Atta...
Hello. I navigated to Service Portals -> Portal and set Employee Center to default and set unchecked default on Service Portal (sp). When I impersonate 10 random employess, about 3 out of 10 landed on Employee Center and the rest on Service Portal. A...
why I couldn't see for some users groups in global search
Hi Team, I am new to ServiceNow and have got a task in hand. Business has gone through a major change and there are a lot of updates to Business Units and Department. What we should do with business units/departments which is no longer needed. I can'...
The requirement is to add Disclaimer for a catalog item and it should be visible below the "Order Now" option in the portal. Screenshot for reference below.
We are in a urgent requirement to display multiple L3 Sub menu items acting as external link or links to open Knowledge Articles. For now we can display only upto L2's menu items OOB .But we have many sub menu items to be shown on portal.(In simple i...
Hi all!We have AI Search activated and running on our Employee Service Center portal.Is there a table that stores the text values entered in the "Homepage Search" widget on the portal?Thanks. Patrick