Will it be possible to hide the mega menu bar and bring the taxonomy in header in Employee Center?
I want to hide the entire mega menu bar and bring the IT taxonomy in the header before My tasks, Is it possible?
Forum Posts
How to remove or inactive 'People' search in Employee center
Hi, Please can anyone help me in disabling or inactiving 'People' search in Employee center. AI search is enabled in this portal. Thank you, Zohaib
Why is Service Portal changing?
Our organization ultimately uses this as a Service Portal - IT requests and service requests. Do you have an FAQ about why this is changing? What happens if we dont change? If we are not using HR component, why are we calling it Employee Center Port...
What type of License do you need to have to make use of Employee Center Pro
Hi, Im looking for more info about what type of License you need to make use of Employee Center Pro. Is this only available for HRSD Pro and Enterprise license customers.. or is it as well part of the ITSM or Asset Management license? Thank you for r...
Resolved! How to use Recommended for you and Popular Topics widgets
Hey everyone, I am looking for some additional help/advice on using both Recommended for you (relevant for you) and Popular Topics widgets. I understand that these both should be using an algorithm to function how they operate with showing things rec...
Employee Service Center Catalog Home Redirect Issue
Hi, We've encountered an issue with the Employee Service Center Catalog Home Redirect. In our portal, we have defined a Catalog Home Page which is not sc_home. In several of our forms, we select the 'Redirect To' as the Catalog Home. In the widget...
Use abc_sc_cat_item page to open catalog item on abc portal
We are using ABC portal (clone of ESC portal). We want users to see abc_sc_cat_item (clone of sc_cat_item) page when they click on any catalog item from catalog. Page route map setup, Still not working. When user click on any catalog item, they still...
ServiceNow-MS Teams integration
Hi all, We integrated ServiceNow with teams, and got EMP-Center tab with in MS-Teams app. Please find in the Employee Center tab (attachment). We configured EMP-Center tab from ServiceNow as shown in attachments 2 & 3 We are trying to add extra tabs ...
How can I change "Requests" to "Tickets" on the My Items widget
I would like to change "Requests" to tickets on the My Items widget to keep working consistent. How can I do this?Also is there a way of moving tasks below Requests and Surveys. Lisa
Resolved! Need to update Typeahead Search Placeholder Title
Hello, I am looking to update the placeholder text in the Typeahead Search widget from "Search" to "How can we help?" that is located in the header. Does anyone know how to achieve this? Thank you, Giuliana
Resolved! How to add Knowledge and Employee to-do pages to header of employee center?
I want to add "Employee to-do" and "knowledge" pages to the header of the employee center like shown in image in HTML but i am not good at scripting. so please kindly help me. This is the script which i have <!-- Nav bar menu items starts--><nav cla...
Employee Center quick links
Hi experts, I'm having trouble with the quick link widget visibility. End users are not able to see the quick link widget even if the quick link re-directs the user to a catalog item/Knowledge article that they can see. I tried with the Available for...
Resolved! Taxonomy and Topics: how is user associated associated with them?
Hi - I keep reading about Employee Center and its hierarchy of topics, with there's one thing that I keep missing; maybe I am just not thinking right. Hopefully someone can make this clear. I get the concept of taxonomy and hierarchical topics; I als...
Resolved! Link within HTML EC Portal act dynamically to Workday Feedback page
Hey Team, Is there a way to have a reference link within the html body to link to an external site dynamically? I have created a deep-link within the footer from the EC Portal out to WD portal. Specifically I have it going to the Feedback page using ...
Resolved! Can you restrict a group from seeing a taxonomy using an HR Criteria?
The intent is to keep a certain subset of users from seeing a taxonomy temporarily, similar to excluding a user group from seeing a knowledge base.