What is the default size for the logo and background picture in Employee Center?
Hi, Trying to figure out the pixels for logo and background picture to make sure I have the best image for them. Thank you
Forum Posts
Resolved! KM Feedback task with feedback task type
Hello, We are getting "Feedback task type" as 2 if user flags a knowledge article. However there is no choice exists in "Choices" How can I fix this type to "User feedback" in "Feedback task type" if user flags an article?
Resolved! Blocking Contingent/contractors from accessing the HR Portal (Employee Center)
Hey Team, Looking for ideas if anyone has any and/ or if anyone has done this before. We have contingent works that to not use our HR department for anything. We want to block their access to the employee service center. Currently, from our main IT S...
Resolved! My user experience analytics dashboard opens a blank tab?
I have installed the 'service portal analytics' plugin and have enabled tracking as specified in step 11 of 'Migrate to Employee Center from Service Portal' steps and the 'Employee Center Academy: User Experience Analytics' youtube video. When I go ...
Widget "Relevant for you" is slowing down the performance and loading time of homepage
Hi all, after activation of Employee Center Pro plugin and running fix script for Restricted Caller Access, the ec_pro_dashboard page is terrible slow. It takes about 60 second to load the page. After some investigation, I found that widget "Relevant...
How to move records from content library from one instance to another
Hi All, I have created few styled content records in content library(sn_cd_content_base) as part of our migration plan to employee center. When I move the XMLs of these records to other instances, publish plan is not moved and so changes wont reflect...
How do i publish a video to the video carousel (CD) on a topic page
I can publish to the video widget on the main page "ec_pro_dashboard" but I can't find a page to publish to. When I look in the URL there is only a sys_id,
Resolved! SC Order Status add request short description
We want to add the request short description to the Request Summary page. I have cloned the SC Order Status widget and replaced it with my cloned version on the Request Summary page. I suspect I need to add it to this section of the server script bu...
Resolved! Help with segregating menu items based on user roles ***PLEASE RESPOND***
Is there a way to segregate out menu items by user roles in Employee Center? If yes, can someone please explain how to do this or point me in the direction to find out how to do it??
Resolved! Problem with search on Employee Center portal
Hello, currently setting up the Employee Portal (migration from /SP), I tried having the same search sources that I had on the SP portal to the new one and everything seems to work except searching for Knowledge articles (Unless they are attached to ...
Resolved! Employee Center Pro - Styled Content Error
After installing Employee Center Pro, Content Experiences and Content Publishing, getting an error when building my first content library per this link: Setting up Employee Center Pro — with Demo Data Content Publishing > Content Library, New, Styled...
Resolved! Can we list additional info about requests on "My Requests"?
Hi Folks, in the Employee Center, is it possible to list additional details about requests on the "My Requests" page, so users do not have to click into each request to get additional info? Ideally, we'd like to list other field/variable data here a...
Resolved! Employee center Portal Header
How to configure header menu items side by side in employee center primary header.
Resolved! Migrate employee center set up from one instance to another
I have done some work to set up employee center in our dev instance. How do I migrate this to our production instance since it includes changes across several scopes (global, employee center, employee center core, employee experience taxonomy...) ea...
Resolved! Where can add and change the holidays in the Event Calendar (CD) Widget
Where can add and change the holidays in the Event Calendar (CD) Widget? I went to Portal Content and I do not see where to add these.