Resolved! Employee center Portal Header
How to configure header menu items side by side in employee center primary header.
Forum Posts
Resolved! Migrate employee center set up from one instance to another
I have done some work to set up employee center in our dev instance. How do I migrate this to our production instance since it includes changes across several scopes (global, employee center, employee center core, employee experience taxonomy...) ea...
Resolved! Where can add and change the holidays in the Event Calendar (CD) Widget
Where can add and change the holidays in the Event Calendar (CD) Widget? I went to Portal Content and I do not see where to add these.
Enable multi language search in AI search
Hello, I want to display all knowledge articles with multi languages in AI search. Currently my language is English and I see only articles written in English. By the way, Knowledge > Administration > Properties> Knowledge Search PropertiesEnable mul...
How to configure the filter condition in to-dos configuration in view task drop down in employee service center portal
In the dropdown in view tab under 'My Tasks' when an option is selected filtering should happen, could someone help how to configure this. Thank you
Resolved! How to hide parent topic on the mega menu based on user roles in Employee center
How can we hide/restrict the access to the parent topic on mega menu for certain users based on roles. We want to show HR topic only for the direct employees and hide for contractors
Are AI Search results available via API?
We are currently using multiple service portals for IT, HR, and other internal self-service content and catalog. We now decided to go with Employee Center, and our main objective is to improve the service discoverability. Unified search plays a vital...
Is there a way to show the icon of catalog items on the taxonomy page?
My boss requested icons, and I know there is a field for icons but they aren't visible on the employee center pages. Anyone done this before?
Content Types in the Topic Content Widget
Sorry I am asking lots of questions! Is there a way of having any other content types other than Request or Article. We have two catalogues, one is a service catalogue and one is service information. Items look the same otherwise and I would like t...
Edit Employee Center Pro Announcements and Banners
I am running San Diego in my PDI, have installed the HR Scoped App: Core, Employe Center Pro and Customer Communities to learn how to add, edit and remove banner and announcement messages to the ESC home page. Unable to locate the demo data announcem...
How to customize Breadcrumbs in catalog item page in Employee Center
OOTB functionality of Catalog item page in Employee Center shows only the back button I want to have breadcrumbs even in catalog item page so I removed back button widget and added 'Breadcrumbs' widget in the catalog item page but the issue is befor...
Resolved! Employee center My Task approver form not displaying the RITM variable details.
Hi Team, I am facing issue with employee center portal in approval request form . If i impersonate to user who is having role 'approver_user'. 1)On clicking of My Task from employee center header i am getting the below errors. and also checked the ...
Branding - What did you name your Employee Center Portal?
For those who have implemented more than just ITSM on the Now Platform - for example IRM, ITSM, ITBM & ITOM - and are using the Employee Center Portal (Rome+)... what did you name your Employee Center Portal?
Resolved! Clicks within the EC Portal - Content Experience
Hey SN Comm Team, I was wondering if anyone knows, is there a way through the system at all (maybe within User Experience Analytics or something else), that tells us who/how many users are clicking on things within the portal? Specifically Content Ex...
Resolved! Employee center notification/announment in portal
Hi, We recently upgraded our sub-prod instance to San Diego after that we see one announcement is displaying in portal. Can anyone know about it. Can we disable it?? Thank you in advance!
