Hello, I want to display all knowledge articles with multi languages in AI search. Currently my language is English and I see only articles written in English. By the way, Knowledge > Administration > Properties> Knowledge Search PropertiesEnable mul...
In the dropdown in view tab under 'My Tasks' when an option is selected filtering should happen, could someone help how to configure this. Thank you
How can we hide/restrict the access to the parent topic on mega menu for certain users based on roles. We want to show HR topic only for the direct employees and hide for contractors
We are currently using multiple service portals for IT, HR, and other internal self-service content and catalog. We now decided to go with Employee Center, and our main objective is to improve the service discoverability. Unified search plays a vital...
My boss requested icons, and I know there is a field for icons but they aren't visible on the employee center pages. Anyone done this before?
Sorry I am asking lots of questions! Is there a way of having any other content types other than Request or Article. We have two catalogues, one is a service catalogue and one is service information. Items look the same otherwise and I would like t...
I am running San Diego in my PDI, have installed the HR Scoped App: Core, Employe Center Pro and Customer Communities to learn how to add, edit and remove banner and announcement messages to the ESC home page. Unable to locate the demo data announcem...
OOTB functionality of Catalog item page in Employee Center shows only the back button I want to have breadcrumbs even in catalog item page so I removed back button widget and added 'Breadcrumbs' widget in the catalog item page but the issue is befor...
Hi Team, I am facing issue with employee center portal in approval request form . If i impersonate to user who is having role 'approver_user'. 1)On clicking of My Task from employee center header i am getting the below errors. and also checked the ...
For those who have implemented more than just ITSM on the Now Platform - for example IRM, ITSM, ITBM & ITOM - and are using the Employee Center Portal (Rome+)... what did you name your Employee Center Portal?
Hey SN Comm Team, I was wondering if anyone knows, is there a way through the system at all (maybe within User Experience Analytics or something else), that tells us who/how many users are clicking on things within the portal? Specifically Content Ex...
Hi, We recently upgraded our sub-prod instance to San Diego after that we see one announcement is displaying in portal. Can anyone know about it. Can we disable it?? Thank you in advance!
Given the many-to-many relationship between content and topics, is there an easy way to apply user criteria to topics? For example, if a Catalog Item should be in both Topic A (US users only) and Topic B (UK users only) is there a way to limit access...
I have been asked to set up a Quick Link in the Quick Links section to a specific topic page. Is this possible? For the Quick Link, I can set the content type as Page and select emp_taxonomy_topic as the page but I don't see any way to pass in the t...
Trying to figure out the pixels for Employee Center logo. Is is the same as the Service portal? Thank you