Configure Catalog Items as “Featured” in ServiceNow
Does anyone know how to set a Catalog Item to featured? I cannot understand why this is so complicated. Copilot was no help!
Forum Posts
Controlling widget order on EC Mobile?
Hello, we've recently made some updates to our Employee Center portal that function as expected on desktop. However, we noticed that when accessing the portal via a mobile device, the widget order is a bit different than what is displayed on desktop....
Save Catalog item as Draft
Hi there,I’m looking for some suggestions on a catalog item we are building for HR and we are using 'Save as Draft' before it is submitted. We’d like another user from the team to review the information in the form and make any necessary corrections....
Seeking Feedback: Migrating from Simpplr to ServiceNow Employee Center Pro
Hello ServiceNow Community, Our organization is currently evaluating a transition from Simpplr to Employee Center Pro. I'm looking for insights from those who have made this switch or have experience with both platforms.Specifically, I'd appreciate f...
How can I add 'Click here' before the hyperlink on hrm_todos_page on esc portal?
Hi community, How can I add 'Click here' before the hyperlink on hrm_todos_page on esc portal?
Approve and Reject buttons are not appearing on the My Tasks in the ESC
My Tasks is displaying approvals for Knowledge articles, but the Approve and Reject buttons are not visible. However, users with the admin role can see the buttons. I tried assigning the Approver_user role, but it didn't resolve the issue. In the nat...
Taxonomy in Employee center
I have created a taxonomy 'knowledge' on EC portal. I want when user click on knowledge it redirects to knowledge home page not to taxonomy quick link page. if i don't go with taxonomy approach how can i show knowledge tab on taxonomy bar.
Unrealitc view in Event Content!
Hi everyone,Over the last few weeks, our Event Content has been showing an extremely high and unrealistic number of views.For example, some records suddenly show 200k+ views, which is not possible based on our actual usage.Our portal/content is priva...
ec_dashboard vs. ec_home vs. ec_standard_home
I am trying to figure out what the main difference between these pages is. I know that ec_standard_home is associated with the most recent release of Employee center, and ec_dashboard is associated with the oldest, but I don't really understand what ...
In employee center profile page facing error pop up
In servicenow employee center > click profile i facing a error pop up message. how to fix this issue?
Need Help Displaying External Link Under Topic Menu
Hi,I created a content item and set it as an external link, but instead of showing under the topic menu dropdown, it appears as a regular catalog item. How can I make the link appear in the topic dropdown instead? Current look this is how I want it t...
Multi Branding in Employee Center
I want to achieve the multi branding on a multi tenant instance in employee center.On the basis of logged in user the branding will be changed.
Employee Center Pro – balancing country-based/persona personalization
Context: We’re expanding EC Pro globally and want a balanced experience: highly personalized by country and a way for personas like matrix managers or elevated admins to view other-country content when needed.Current approach: We use user criteria on...
tinyMCE Editor replacement
With the knowledge center coming out last month in Zurich Patch 4, there is an advanced content editor available OOB to build knowledge articles.Will the microsite content editor be also replaced or this new editor will be available for microsite bui...
Employee centre browser extension
I have downloaded the browser extension for employee centre however can't seem to get past this. Docs are also very vague.
