Hi everyone,I’d like to better understand the reasoning behind the following OOTB behavior related to search results and security.When users perform a search, the total number of results displayed can differ from the actual number of records they can...
Hi All, In Employee center . My Profile details should not be editable by users.The fields location and Bio shouldn't be editable. Solution:Create a ACL for the sys_user.location.For the Bio field:Create a ACL for the live_profile.short_description.B...
Hi,After a new install of a PDI instance based on Zurich with latest patch level, the Rich Content editor doesnt work anymore. Every time when i want to open an existing item or a new item what i have created, i getting a blanc page. I have at least ...
Is there any way to change the appearance of the Knowledg icone in AI search employee centerThe icone is appearing for knowledge articles. See attached image
Add additional Widget for Rich Content pages. Currently, we are only limited to one Widget type (refer to screenshot, Is there any option to add new widgets in the dropdown when a specific page is selected? Thanks,Prudhvi
One of our knowledgebases is available for the general public.A small number of the knowledge articles in this knowledgebase are being indexed by Google (and other search engines) so we want to improve that so our audience can find all our public ava...
How to add Field Name infront of Field Value in Secondary Display Fields in My Request Widget ESC Requested For: ABCUpdated: 07/10/111
i have a requirement that in customer_project table if the project manager and logged in user is not same then he will not be able to assignee that project to any user. and for that i have created 2 acl one is list_edit and another is write ACL, it's...
Hello,Please I need help to accomplish this requirement.The requirement is When a ServiceNow incident record is re-assigned, prevent the newly assigned user to be added to the related Microsoft Teams Chats.The OOTB functionality is When a ServiceNow ...
There is a KB workflow state Scheduled for Publish where we enter a future date on the KB before it sets the state the Published. I have an understanding that the criteria 'can contribute' or 'can read' can see these unpublished articles everywhere, ...
Add number that indicates the amount of pages displaying search results in Employee center with AI search.At the moment only arrows are visible without any indication on how many pages are left. See attached images.Is there any way to add numbers wit...
Article: Adding the Employee Center "Provide Feedback" Feature in Custom Portals : Many developers in the ServiceNow Community have been asking how to bring the Employee Center's "Provide Feedback" feature into custom portals. Since clear documentati...
When someone searches for something on our Employee Center portal and uses a search term which seems to contain a spelling error the AI Search Typo handling mechanism automatically suggests an alternative search term.This seems to be working fine unl...
OverviewThis article demonstrates how to integrate external weather information into ServiceNow by consuming the WeatherAPI.com REST service.We will walk through:Calling a Weather API using sn_ws.RESTMessageV2Building a configurable Weather Widget by...
Hello Everyone,I have a requirement of having articles available for downloaded/printing by end users using Service Portal/Employee Service Center.I know printer friendly version of a record can be displayed on polaris UI using &sysparm_media=print a...