We have the most recent Content Publishing application, which includes the new feature of adding a List component to Rich Content. Is there a way to add a link to text within this list component? I've tried to drag a Link component to within the List...
We are currently seeing public knowledge articles from our non-production instances being found by Google Search.As these public knowledge articles have been written as test articles we do not want them displayed in any internet search engine.The sug...
On the Service Portal page, multiple categories are available. When a user clicks on a specific category, it redirects to the catalog items related to that category. In the image below, I’ve highlighted one of the catalog items. Is it possible to app...
I want to change my employee center font in the "Gill Sans Nova" But its not present OOB.so how can we change the font.
Let me preface this by saying I am NOT a developer at all!We are using Employee Center to build our intranet. For our topic pages, we have built them with a 9/3 container configuration. We tried to put the Topic Content widget in the 3 container, but...
Hi All, Exploring the new functionality Employee Center. Is there any possibility to set up approval for any topic creation or any content changes in the topic. Any suggestions on this, as because it will get changed directly if we make any changes...
Hi, I am developing a story where I need catalog items to automatically inherit the topic associated with their assigned category, so that the correct topic is always linked without manual intervention, even when the category changes. I saw that this...
Hi All, Having a requirement that,The newly created topic needs to be restricted the visibility on the Employee center portal to only the set of users based on the role or groups that he is part of. As we are trying first time to explore the Employ...
Hi All, Need assistance on one of the issue that occurring while trying to launch the ESC portal. Above is the attached error that is getting while launhing the ESC portal first time. As the current plan is to migrate from SP to ESC. Please let me ...
Hi @pavani_paluri,Could you help me understand below queries regarding AWA1. Does AWA work only on AWS? or would it also work on native UI like when an agent creates case. Currently we are not using AWS to full potential.2.Can we give access to HR ma...
Hello there,When I perform a search using any keyword no results are returned. However the same search in the OOB Service Portal returns one or more results for the same keyword. Curiously when I manually update the URL to use the kb_search page th...
Hi everyone,I have successfully added a custom filter (e.g., "TEST HR SERVICES") on Employee Center, which works for one service.Now, I want to add multiple services around 200 services so that each service is available as a filter.My goal is to avoi...
I'm currently trying to update the branding colors on the business portal, but the Branding Editor only allows me to modify the nav bar divider and nav bar background. It seems the customization options are quite limited.I've attached some screenshot...
Hi, I have one question. Theres one record producer 'Retire a Standard Change Template' its not coming under ESC search and i tried to add this in existing category(through taxonomy) to check but its not visible there also. Same RP is available in SP...
Is it possible to add any portal Widgets to Topic page? When you browse any topic, it opens a new page with a banner linked to that topic. Is it possible to add service portal widgets to that browse topic in addition to connected content(Catalog Item...
