Is it possible to test the Ticket Bridge with ATF?For example, create incidents, problems, changes on ServiceNow, add some comments etc. and then check in other instance if ticket is landed there via Ticket Bridge (Jira) .
Hi all.I'm working on the employee center configuration. Our stakeholder doesn't need any taxonomy and also no megamenu bar in the portal, this is part of the requirement, but I don't know how to hide the Navbar divider. This is my first implementati...
Hi All, I have cloned the HRM To-Dos Summary widget and added it to the My Tasks (hrm_todos_page) page. However, the list of HR cases is not appearing under the Open and Completed tabs.Please find the attached reference for more details.Could someone...
I installed Employee Center Pro in my PDI(Yokohama Patch 5). The installation completed successfully.But I am unable to navigate to "Content Publishing" in the All navigator.I tried after loading the demo data too, yet no luck.
i Just want to modify the My Favorites and My active items widgets in ESC portal as per my requirement, where do i navigate for this modifications
In Employee Center (standard) we've enabled the quick links a level down in our hierarchy. We have three links setup that are all active. They go to different portal pages. None of them are clickable. If you mouse over them nothing happens. The mouse...
The Mega menu Navigation is not visible when I use the cloned taxonomy. I'm sure i am missing some major step.-> I cloned the default taxonomy using the clone button -> connected the new taxonomy to the portal -> added exiting content into connected...
Hi Team, Can we use EDM application without using HRSD as the ServiceNow document says EDM is a standalone application. in that case can we use this for any other Applications without using HRSD. If Yes then what are the manual activities needs to be...
I've reviewed the Employee Academy sessions but am running into a roadblock. We require the content manager to be scoped at the topic level. An HR Benefits content manager should not be able to checkout, edit, publish content on any other topic. I've...
Hello everyone, We're currently in the process of migrating from SP to ESC in term of the Service Catalog.ESC uses Taxonomies, Topics, in SP we are used to Categories and Subcategories.We'd like to have a "Service Requests" main topic and underneath ...
Hi,We are working on integrating ServiceNow with Amazon Connect for a voice setup (CTI integration). However, the client’s security team has restricted downloading Lambda package files from ServiceNow. Can we upload the common developer instance Lamb...
We have two record producers on sn_hr_core_case_benefits with exactly the same configuration but on the esc Approval To Do Pagem they have different Details Display formatting:As you can see the former has line breaks while the latter does not. There...
There is no direct redirection to the top of the KBA , user need to scroll up . this will be a challenge for bigger KBAs with multiple topics. Include “Go to top icon” in KBA page for easy navigation to the start of the Knowledge article
Requirement: Remove the shopping cart icon and order button for the catalog items shown in the search results of create incident record producer.OOTB Behaviour: Expected Behaviour: 1. Navigate to All > Service portals > portals > Employee center.2. F...
Hello Community, I’m trying to test catalog items in the **Employee Center Portal** under a **Taxonomy Topic** using ATF (Automated Test Framework). Despite providing the correct **Taxonomy Page ID** (emp taxonomy topic), the catalog item list appea...
