We recently working on our new Employee Center portal. On topic pages utilizing the default emp_taxonomy_topic template, a dynamic "Support Resource" topic content section is automatically appearing. We need to hide this section with minimal effort. ...
Does anyone have a detailed documentation on what each of the Tracked Actions are behind Campaigns? Some are pretty self-explanatory but not all of them are. Specifically, interested in the metrics behind the Email clickthrough.
Is it possible to have approval flow for updating Content Library i.e. Banner, Style content, Video etc.bcoz currently when I create content using content library and do active selected it get published, but what I want is the only particular user or...
Hi Guys, We are trying to implementing News Center via EC Pro. But we are lack of information about, what is the minimum role required to create News Articles through content library which we can give to end users. Please help with it. Apart from thi...
Hi All, We are starting to implement Employee Center.We have a requirement to implement more brandings (like colors / logos) for our operating companies. Can anyone explain how to do this? Thanks for your help.
adding a .gif to a sc_cat_item_producer record is allowed administratively: "Supported file types: .jpg, .png, .bmp, .gif, .jpeg, .ico, .svg message on Choose an image file page (user_image.do) but, the image in experience layer for the user is deli...
Hello, wondering if others have ran into this & how they have solved. Our company sends out a newsletter each week containing links to News Articles created in our instance via the Content Publishing application. The issue is some of these news artic...
Greetings, We have a need to create a list view that:Has a default filter that can't be configured via the standard filter tool (it requires a sub-query)Has a single field at the top of the view that allows choosing a dateStill investigating the firs...
Hi All, Having a requirement that, need to transfer the data from one table to another. The data we are getting the api push in a schedule timeline to instance from teh client environment. and this data need to move to main target table. Need sugge...
How can I add filters on the left hand side of search in the ESC page to better filter for KB articles by categories.This is what I would like it to look like.This is what it currently looks like.
I'm currently working on demonstrating a campaign to my HR team based on a use case they provided. I've followed the product steps quite closely, though perhaps not perfectly. However, when I publish the campaign and wait for the start time, it doesn...
Hello everyone, I'm reaching out to you because I'm having a small issue with cloning an OOTB widget.I just cloned the "Requested Items" widget, but when I replace the original widget on the page with the new one (untouched), it doesn't behave the sa...
Hello ,I'm encountering an issue with AI Search on our ServiceNow portal. When I search for "think cell" (with a space), the relevant results are returned as expected. However, if I enter "thinkcell" (without a space), no results are found.Our goal i...
Hello,I'm encountering an issue with AI Search on our ServiceNow portal. When I search for a full incident number like INC0013099, the correct record is returned. However, if I enter only a portion of the number, such as 0013099 or even just 0013, no...
Hello experts, I have a client requirement to sort my task in DESC order of sys_updated_on. The widget is 'HRM Todos Summary'. In this widget a script include is called 'todoPageUtilsUpdated'. This is a copy of OOB 'todoPageUtils' script, but only th...
