Resolved! Employee Center. Footer
Hi , Please; 1) How can I increase the size of the icons social media 2) In my instance, I have a clock icone in the right corner, how can i hide it. Thank youRegards
Forum Posts
Catalog items not appearing in search result on ESC portal
Hi, There is one catalog item and as per requirement, I have renamed its name. I deployed the changes on TEST instance. When I try to search using search bar on home page, that cat item is not searchable with new name on UAT. But, If I go to catego...
Can we make Portal pages from sp_page table searchable in AI Search
Hi, I'm looking to make some of the pages from 'sp_page' table searchable for the end users in the AI search that we have in ESC portal. Can someone please help me with the steps to accomplish this?I have already created the Index for sp_page table a...
Resolved! ESC - After clicking on "Card" redirect to query in another window (options scheme)
Hi everyone, how are you?! I created a "card" (img1), but I would like the user to be redirected to all the incidents opened by him when he clicks it, according to the query created in the Option Scheme called "filter" (img2) and that it opens in a ...
Resolved! How Org Chart in ESC work?
Hello all, in the employee center - Org Chart. when i try to search this employee, it shown no match found. But i have this employee profile created, is there something missing? If the employee manager is setup, should i see the org hierarchy here?...
Resolved! Keyboard shortcut to logout of Employee Portal
Does there exist or is there a way to setup, a keyboard shortcut to logout of the Employee Portal? Thanks
Open a new tab icon Vancouver new feature is not working in ESC portal
Open a new tab icon Vancouver new feature is not working in ESC portal
Resolved! How to enable SSO redireciton on Employee Center
Hi, I configured SSO on my PDI. When I try to log in from Agent Workspace or Native UI, the page will be redirect to IdP.However, the login pages won't redirect to the IdP on Employee Center (and Service Portal).If I click "Use external login" link, ...
How to create a calendar UI in the Employee Center
Hi,Is it possible to create a UI similar to the calendar screen on mobile（Calendar screen (servicenow.com)） in the Employee Center instead of the Upcoming events? ↓
More than one taxonomies in employee center
Hi All,Both the taxonomies(risk & comp, technical) are true as you can see in first image.But it's not visible in the employee center. How to make it visible?
Resolved! Employee Center Banner
Hi All, Please can anyone help me to identify the widget which is responsible to represent the banner at the top in the Service Portal / Employee Center Portal from the Announcement table?
Search not working in Employee Center
Search is not bringing any results in employee center. On searching, i get below text Your search - admin - has no matchesKeep on searching
Resolved! Widget - Select table through "Options Scheme"
Hi everyone, how are you? I'm creating the Options Scheme, I've already created "Title" using Options Scheme (img1), but I'm not sure how to create an Option to include or select a table and this field needs to be mandatory. Obs.: I tried to pass da...
How to change the ESC AI Search Suggested Results shown text?
Where can I change the second line that appears for the typeahead suggested results:Its not just the Tablename, else the KB Number wouldnt appear like that. I have looked everywhere in the EVAM and AI Search, with no real results. A SN Case has shown...
Show alert on click of "approve" action in employee center approvals
How can I show alert on click of "approve" action in employee center approvals under My task