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Resolved! How Org Chart in ESC work?

Hello all,  in the employee center - Org Chart. when i try to search this employee, it shown no match found. But i have this employee profile created, is there something missing? If the employee manager is setup, should i see the org hierarchy here?...

find_real_file.png find_real_file.png
yandp by Tera Guru
  • 3974 Views
  • 4 replies
  • 1 helpfuls

Resolved! Employee Center Banner

Hi All, Please can anyone help me to identify the widget which is responsible to represent the banner at the top in the Service Portal / Employee Center Portal from the Announcement table?

Prodipto by Tera Contributor
  • 1721 Views
  • 2 replies
  • 0 helpfuls

Resolved! ESC Portal: How to enable the "Reopen" button to all users without having to clone the widget?

Hy everyone, how are you?! When the user opens an INC using the Employee Center Portal and when this INC is "Resolved" by the Resolving Agent in the Backend, there should be a "Reopen" option in the Portal (img1_option_reopen). However, I looked at s...

Elton2 by Tera Contributor
  • 7897 Views
  • 11 replies
  • 5 helpfuls

Domain Separation

I am implementing Domain Separation in my Instance. I have a main employee center which is used by all users in domains but as per my requirement I want a separate Employee Center for separate domains so that users in their domains should see their o...