Hy everyone, how are you?! When the user opens an INC using the Employee Center Portal and when this INC is "Resolved" by the Resolving Agent in the Backend, there should be a "Reopen" option in the Portal (img1_option_reopen). However, I looked at s...
I am having problems with some widgets, specifically the typeahead search widget. When making changes to the CSS in the Page Specific CSS, they are not being applied. In a PDI, the behavior is fine, the changes are made, but in the client's OOTB inst...
Hi Community,We have kind of interesting issue with the search results in service portal. There are two catalog items related to SAP. One is record producer (INC) and the second is request. Both have pretty same name "SAP / Vision - Report an issue" ...
I am implementing Domain Separation in my Instance. I have a main employee center which is used by all users in domains but as per my requirement I want a separate Employee Center for separate domains so that users in their domains should see their o...
Hi All, Where can we customize the details in the "My Request" tab in the Employee Center? We currently have an Other Request catalog and in the End User's view, it's not showing any of the details of their request, Just the catalog name and the Req...
Hi, This widget showing the most popular/most commonly used items across the employee center.Is it possible to show the result based on current logged in user. like each user uses different forms and we want to show them the forms whatever they are ...
As part of Xanadu release our developer has added a handful of sample user guided self help items on the /esc: If I click on Setup a delegate as an example: If I select a value and click continue, the subsequent page is not found: This happens on ...
Hi all,I was wondering if anyone has come up with a robust solution for having the catalog icons display in the suggested results dropdown when AI Search is enabled. I have tried tweaking view templates as suggested in other community posts or Servic...
Hi Team, I'm on Vancouver and the latest release of the EC/Pro/Core store apps. Using latest release of content taxonomy apps as well. The advanced portal navigation for Employee Center Pro (which I activated) comes shipped with a navigation menu it...
I have a requirement to collapse the sections when there is no data updated in the fields for that section in the forms of workspace for any record that we open. Any help would be much appreciated.
I want to increase the width of the subtopic menu of the taxonomy in employee center portal. I actually need to remove the scroll bar from the right side.
Hi All,If we want to add "Suspend" option under Edit like "Assigned to me", from where I need to navigate?I have searched UIB for HR Configurable Workspace, Declaration Action Assignment & UI action but could not find it.How can we add any guide?is i...
Hi, I need help!!I have created a custom app and it needs approval. In the approval request email, i need to create a url that can redirect the approver to the specific approval task in My Tasks in Employee Center. However, the My Tasks url is always...
The video on Use Guided Self-Service shows the user guided self service as available on the ESC landing page. So far our developer has only been able to add it under the Topics. Has anyone manged to find instructions on how to add it to the ESC hom...
Can anyone share what portal widgets do not natively work on a Service Portal vs. Employee Center Pro experience? We're evaluating a need to build an external-facing portal experice for non-employees (partners, vendors, third-parties, etc.) to colla...