Hello all We have been working on building out Employee Center for our organization and recently tried to migrate the new taxonomy along with the connected content (catalog items, knowledge articles, quick links, etc). However, we ran into a lot of i...
Changing the Default 'All' Tab to Another Category in Faceted SearchPrerequisitesBefore proceeding, identify the t value for the "Case" category in the faceted search. To do this:Click on the "Case" category in the faceted search.Check the URL format...
Hi All,I have installed a EC pro plugin and all other relevant plugins related to it but I still do not see these tables showing in the instance. I am trying to migrate data from other tables to this tables with transform maps.Appreciate if you can h...
We are aiming to set up a simple Employee Center (EC) as a quick win. While I'm not a dedicated portal resource, I have a basic understanding of Service Portal branding from a while back. Based on my recent experimentation with the EC on my PDI, I do...
Does anyone upgraded this feature. Kindly let me know the documentation if you have anything.Post-feedback loop in Experience & Service Feedback
Hello ServiceNow Community,I'm currently working on customizing the Employee Center, and I would like to modify the search bar. Specifically, I'm looking to adjust the border radius and the size of the search bar.Has anyone successfully done this or ...
i have a purchase order which has po amount as 153.93 and it has 3 invoices amounting 62.57,42,27 & 50.09 totaling to 153.93. as per matching mechanism the PO matching should complete. but it's throwing error as below for all the invoices associated ...
Hey guys,I created the Hierarchy (Parent Topic and Child Topic - img1), it is correct, however, I need when the user clicks on ##NewTest4 Child Topic to directly open the form of the Catalog Item or Record Producer.Currently, when the user clicks on ...
In our end-user facing request catalog we have a category for business applications which is rapidly expanding and getting a bit cluttered. I have been asked to keep the number of categories to a minimum so I was hoping to utilise subcategories. I wa...
Hi Everyone, We have enabled AI search and did the configuration related to it, Created sources and added to the source profile But when a user searches with a string, When user click on catalog item tab, the number changes to very different number...
Hi all,We're in the midst of migrating over from the Service Portal to the Employee Centre. On the OSP we had a number of custom header options that we're trying to migrate over using the same method but for some reason with Employee Centre they're g...
I have created a mail script in the preview email there is a text with a link "Click here to view approval request" once the approver user clicks on that link it should take that user to MY TASK on EC where approval requests are present. But i want ...
Hi All, As per customer requirement have installed HR Success Dashboard Indicator in lower instance.Product Doc: https://www.servicenow.com/docs/bundle/washingtondc-employee-service-management/page/product/human-resources/concept/success-dashboard-re...
Hi, Is there a way I can create Links to the Tab within the Microsite? I noticed that the browser URL remains the same irrespective of which Tab I am on while been on the microsite via EC Pro. Lets say I have multiple tabs as seen in the picture bel...
Hello Expert,In ESC Portal, we need your advice: the goal is to enhance the HRM Case acceptance behavior.From "My Task" menu is easy we have the To-Dos configuration that we have already a mapping for HR Case, 'HR Acceptance' and can map the new Wid...
