Hi All, Having a requirement, we have a DL table where we have a members and the owners fields both are list type fields in it and the data is getting into this table is via ldap sysnc. while sync in the ldap transform map we have a script mapping ...
Ive noticed that my inacive services are still appearing on the Employee Service Center. How can I resolve this?
Hi All,Need to overridegetStateMessage - review message "This knowledge item is in review" which is available in script include -KBCommonSNC with custom message.I have already tried gs.flushMessage() to suppress OOTB message in business rule, but it...
Hi, I am currently looking into "My To-dos" and would like to gather more information from the requested item/approval item when it comes to "Approve Request". In below picture, Widget (HRM Todos Summary). I would either have a new section with ans...
After moving from Service Portal to the Employee Center, our users are really missing the drop-down list of their Issues & Requests that was in the old menu. I tried replicating the SP scripted list but it doesn't seem to work. I did find other commu...
Hi, I have attached the image for your views and recommendations. I have the below error message "You have reached the maximum number of running lab instances, you may only have two instances running concurrently across different courses.If you wish ...
My Employee Center automatically "focuses" a random DOM element whenever a page loads (see attached video). Support said it was because we have a custom theme so they won't help. The diff between our custom theme and the OOB one is enormous though of...
Hello Everyone, We need to hide group child cases/tasks/Requests that are attached to the main HR case (sn_hr_le_case). These HR case is related to onboarding and include HR tasks assigned to new hires and hiring managers (Opened_for).However, some o...
I'm trying to upload a pdf file with a one of the Carousel Slide that has 1.78 MB, but unfortunately these what appears in the Washington Version. either the image below or an empty screen with white background. I hope I can get an answer
Should Employee center be made live at the same time as Now mobile?
Hi Everyone,In my custom ESC portal, the search widget in the main header redirects users to the backend form of a record producer instead of the request form where users can raise a request.How can I fix this to ensure it redirects to the correct fo...
I'm in the process of trying to understand the content library. I can create the new content of any type but when I attempt to add it to the page the widget is not showing. I feel like I'm missing a step. And
I am trying to update the feedback widget with new questions? The OOTB definitions cannot be updated of course, but created a copy and still couldn't modify the questions. I then created a custom feedback definition and setting the Experience Feedb...
Hi everyone! Seasons Greetings! I'm hoping someone may have come across this before and can have an answer.I've been tasked with altering the 'Login' widget on our Service Portal (and eventually the Employee Center) to prevent users from having to cl...
Hi Experts,I've cloned the Standard Ticket Conversation widget, and wanting to remove the agent's name from the ticket Activity and replace it with 'Teammate Care' But I can't figure out how to go about doing this.Here's what I've tried - In the HTML...