Not able to set dynamic filter to search source record of ai search

[anuj27]

I have configured a new indexed source as incidents for AI search on portal.

It did setup but it was showing incidents which were not mine. So I decided to add filter that incidents it shows must belong to logged in user.

So to achieve this , What I have tried is to add the filter to search source record and limit that to current logged in user records.

Requested For is(dynamic) Me  (Refer screenshot),

// Search source record filter

But as soon as I save the record. Few error pops up and says invalid update. See Screenshot

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Upon searching the internet, I found that it is becz the reference field I used in search source filter( Requested For ---- backend name : caller_id) is not configured via dot_walk_fields attribute in related list' field mapping and setting' in index source record. 

So I decided to add that, See screenshot

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After doing all this Still I am not able to apply that filter on search source record and it is still giving me same error.

What I am missing here, Can you help me with this ??

Thanks

[Bhavya11]

Hi @anuj27 

For more information refer below links

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1117071 

https://www.servicenow.com/community/intelligence-ml-forum/ai-search-index-source-amp-search-source-... 

Please mark helpful & correct answer if it's really worthy for you.

Thanks,

BK

[anuj27]

Hi @Bhavya11 , but the KB article says that it got fixed in "San Diego Patch 4". 

Also Official doc of search sources says that dynamic filter can be applied.

[Jose Manuel]

Could you solve this issue?

I was thinking about hardcoding the conditions (via script and putting setWorkflow(false)) or inactivating the Business rule that aborts the save action.