Unable to Search Knowledge Articles and Catalog Item under Child topics
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2 hours ago
Hello All,
Could someone please help me with an issue in the Employee Portal?
I have the following taxonomy structure:
- Topic A (Parent)
- Topic B (Child of A)
- Topic C (Child of B)
- Topic D (Child of C)
A catalog item and a Knowledge Article are mapped to Topic D.
The issue is that when a user navigates to Topic A and performs a Topic Search, the search does not return the catalog item or the Knowledge Article that are mapped under Topic D.
My expectation is that searching from the parent topic should also return content associated with its child.
Can someone please help me with the same.
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