Bruno De Graeve
ServiceNow Employee
ServiceNow Employee

 

The August Store release from Digital Integration Management introduces these five key functionalities:

  1. You can now define a Provider company instead of a Provider business application for a digital interface, such as Amazon providing an AWS digital interface that you utilize in your integration with ServiceNow ITOM.
  2. On the Digital Integration form, it's now possible to set a Subscriber company instead of a Subscriber Business Application, useful when defining integrations with system integrators or vendors for ticket data exchange.
  3. Determine which Information Objects are utilized by a digital interface and how it enables interaction with them, including defining CRUD operations, akin to what is done at the Business Application level.
  4. SDLC Components can be linked with a digital interface, enhancing the connection between the design and operational aspects of an interface and APIs, building upon the advancements introduced in the May release.
  5. Document Credentials (integration/technical accounts) assigned to a digital interface and digital integration.

Now available on Store.

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