'Cost' field is not populating in TCO table.

[Vaibhav_241]

Hi Community,

I am facing an issue while importing data in TCO table (sn_apm_tco), so when I am importing data via import set after import is complete every field value populates except 'cost'. Can anyone please help me to know why this is happening.

Thanks.

[yogesh41]

Hi,

Total Cost of Ownership > Cost attribute is of type Fx Currency. FX Currency typed attributes get imported as display value string, so it needs to be formated as per local for example USD;1,234.56 while importing to ServiceNow instance. 

Please refer FX Currency values in import and export • Zurich ServiceNow AI Platform Administration • Docs | Serv... 

Yogesh