EA workspace is not available

Tedy · ‎04-29-2025

Hi All. I can't get the EA workspace to appear on my instance.

Dr Atul G- LNG · ‎04-29-2025

Please install the below plugin

https://www.servicenow.com/docs/bundle/yokohama-application-portfolio-management/page/product/applic...

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yogesh41 · ‎04-29-2025

Did you explore prerequisites for EA Workspace as documented Install Enterprise Architecture Workspace ?

Yogesh

Tedy · ‎04-29-2025

Hey Yogesh,
Yes I know those, I've ordered activation of SAM Professional instead ( I see this in PDI history: Activated | Activate all Software Asset Management Professional plugins April 30, 2025), and have the same issue there as no workspace is appearing for SAM also.
When I try to install i.e. "sn_apm_mdtl" is see in dependencies that both EA and EA Workspace is already installed. See screenshot attached.

mcastoe · ‎04-30-2025

EA Workspace requires that you have the proper roles, at least sn_apm.apm_read or better sn_apm.apm_user, or best sn_apm.apm_analyst. If you are an admin, that should allow you to see the workspace as well. Clearly it is installed.