Hi,I want to add one or more filters to the Rationalization Bubble Chart page in the EA Workspace. I am able to add the filter, but I cannot get the filter to be applied properly after I select it. I have tried several things already and arrived at t...
Configure the default filter to the APM Business Process list to count and display only the business processes with the condition "Lifecycle Status" is "Operational" and Add within the APM Business Process Detail List View, the ability to change the ...
According to this link, Predictive Intelligence for Application Portfolio Management (servicenow.com), "The solution definitions for the predictive intelligence of Application Portfolio Management are available in the Application Portfolio Management...
Navigation: Service Now>> Agile Development >> Agile Boards>> Sprint Tracking >> Story Board. Using configuration, I have turned on both the options "Show Labels" and "Show label names" but on the board, I only see the color of the selected label bu...
Dear All, We are implementing APM for a company in the Netherland and I need some help in regards to Application Life cycle stage status definition. let me start elaborating my confusion and hope someone can help me. Life cycle StageLife cycle Stag...
Hi All,I wanted to create a schedule job which runs daily to remove users from a particular group.For e.g.: If user raise a request for group access, post approvals, user was added automatically into the group. This was achieved through flow designer...
I have an issue with setting up APM Indicators and collecting data around ITSM records. The APM Indicators related to Incident, Problem and Change (IPC) collect data from existing PA Indicators, for example, Application Portfolio Management > Applic...
I am having difficulty with the interpretation of a platform application with respect to Architecture type. I read the example in Management of business applications (servicenow.com) which leads me to believe that any component (a.k.a. module) of Se...
Hi All,While doing scripted audit for Business Application the task are generating for each application and assigned to its corresponding IT Application Owner, But the problem arises when trying to send the notification. the IT Application owner get ...
Our implementation partner set up a basic assessment for us in APM that matched what we were doing before we adopted ServiceNow's APM. When I generated the assessments, the only thing that the assessor sees is the name of the application and then the...
We have not used the document management repository but we do use Knowledgebase's. It seems like the document management repository would give us a more granular capability to control access than using KB provides. However, most of our internal use...
Hello, I have the sn_apm_tco_list table filled with records, but in the Portofolio TCO dashboard there is still no TCO score shown. Do I have to run any schedule job or something similar in order to have a TCO score? I have multiple records per busin...
Hi all,- I would like to know how APM relates to the hardware and software models. how/ where will I see the business application version and how do these get populated? I know this is a very basic question, Just started explore APM and the Basic...
I would like to clarify some concepts regarding 'Business Criticality'. In one hand, there is a criticality defined for each Business Applications, and on the other hand a criticality that follows the path of Business Services, Application Services, ...
I would like to know if APM module of ServiceNow can be used for Application Portfolio Rationalization (to find redundant/similar applications and for decommissioning?Pls send me the articles or links related to it. Thanks,kamal