How can we use Value Streams and Value Stream steps when they seem isolated
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3 weeks ago
Hello,
I wanted to ask advice.
We can see new menu items within Business Architecture 1) Value Streams, 2) Value Stream Stages.
I am judging these based on the definition of a value stream within Business Architecture, not the definition within "Value Stream Mapping", which is a Lean Management Tool. Within EA, a Value Steam would be something akin to "Order to Cash".
1) Value Streams
Just two fields 1) Name, 2) Category. With a list of categories that are not what I would call categories for value streams.
2) Value Stream Stages
1) Name, 2) Order (of stage), 3) Description, 4) Value Stream. These value stream stages are linked to a "Global" Domain, but you have no way of changing this. What is the domain for ?
What is the point of these 2 new menu options? What value do these bring to Enterprise Architecture?
You can link a Value Stream to a Process and the stage is then an associated field. Why are you not linking it to the Value Stream Stage record instead?
After this, then what? You cannot seem to link the business process to a business application so I am trying to understand the use of and the benefit of this.
In Enterprise Architecture and in Business Architecture (within EA) you document the Business Capabilities and Business Services within. You then link a Business Process to that Business Service, and the Application Service or component that serves the business process. None of this relationship seems to be in ServiceNow EA.
Do you have any documentation that shines light on the benefits of this? So far it seems a functional red herring.
Thanks.
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a week ago
I don't think it's officially referenced in the whitepaper but was mentioned in a recent webinar. If you think about it, it makes no sense to restrict a Business Application to just one process - clearly many Business Applications are responsible for multiple processes, and as I mentioned customers were already doing this a few years back.
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2 weeks ago - last edited 2 weeks ago
HI @markterringon,
below is the "Business Architecture" data model. The model supports the notion of Value Stream being being "composed" of Value Stream Stages and each stage has a "many to many" to either Business Capability or Business Process. The OOTB forms need to be adjusted to expose the correct use data model.
That "Domain" attribute can be ignored and if you are inclined to do so, removed from the form. It is something found on all records in ServiceNow and is a means of supporting data separation for Managed Service Providers (MSP) .