How we can playbook create , wait condtion for CI relationship with business application

jaiho_rai
Kilo Sage

5 hours ago

If service instance in CI relationship does not have a business application record, then it will wait to create one. 

 

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Mark Manders
Giga Patron

3 hours ago

I'm not sure I understand your question, because the use case is missing, but why not just do this from the playbook? Ask for the input and let a subflow create the relationship.


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Mark
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Tanushree Maiti
Mega Patron

2 hours ago

Hi @jaiho_rai ,

 

Go through  this Get well Playbook , it will help you on your requirement.

 

KB0831506 Business Application with Application Service Relationship 

KB0831505 Application Services with Business Application Relationships 

KB0831511 Business Service Offerings with Application Service Relationship 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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