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Is a SQL Server Database typically in APM or CMDB as a CI

tmccasland
Tera Contributor

We are working to improve our use of APM and CMDB.

 

Can someone provide input on the question below?

 Is a SQL Server Database typically maintained in APM or CMDB as a Configuration Item

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Doron Orbach
ServiceNow Employee

Hi,

 

Usually the level of details for SQL server will be captured by the discovery/visibility product as a software, and APM will leverage it for different use cases like TPM (technology portfolio management).

 

Thanks,

Doron

Thanks Doron, does that mean it's typically in CMDB as a CI?

yes