Multiple Departments with same TRM Product Name/Version/Edition (Xanadu)

tericee
Tera Contributor

We have a need to track multiple TRM lifecycles with the same Product Name and Version, since different Departments purchase the same product using different contracts. However, the system won't let us save identical lifecycles with overlapping phase dates. 

 

Has anybody else run into this issue and what did you do to get around it?

1 REPLY 1

yogesh41
ServiceNow Employee
ServiceNow Employee

Hi,

Does system stops creating overlapping TRM Product Lifecycle for same Product and version ? Is it happening OOB ?

 

Yogesh