Resolved! APM Roles
Hi , Is there any difference between these specified roles (APM Admin , APM Analyst , APM Read, APM User ) of Rome version as compare to the previous versions. Thank you !
Forum Posts
How have you defined Business Application status values - Under Evaluation, Pilot, etc?
How have you defined the Business Application status values of In Production, Implementing, Pilot, and Under Evaluation in your organization? I haven't found much on these and was curious of how others have defined.
Resolved! Business applications vs software?
A question around how to properly manage holistic catalog of applications/software.... We are keeping "business applications" in APM, scoped to include: enterprise platforms, homegrown applications - i.e. apps that 1) have end-users, and 2) lives bey...
Business Application ownership
I would like to get others' insights around the following roles as it relates to business application ownership: Business Owner, IT Application Owner and a custom field, Vertical Owner. In previous years, organizations that I have been apart of typi...
Resolved! APM: Application Category vs Category Group vs Application Family
Hi, I'm in the process of importing application portfolio data from a 3rd party application into ServiceNow APM (Paris, with strict adherence to CSDM v3). I'm a bit confused as to the best way to preserve the current application categorization w...
Resolved! Need help on importing Business Capability
Hello Experts, I am really need of some expert suggestions, i have some bunch of data provided by customer from APQC to import as Business Capabilities and have a data mapped correctly with hierarchy and dependencies. I have more than 20+K reco...
Resolved! Schedule job to add/remove users to/from group
Hi All, I need your help in the Business application form where I have a user reference field. There is only one filter condition in this field i.e. Active=true Requirement: A schedule job needs to be created that will compare the Group members of ...
Resolved! What kind of functions can user with sn_apm.apm_user role do?
My customer want to get function list of sn_apm.apm_user. ex) read / create application record etc Anyone has information ?
Resolved! APM integration with ITOM (Discovery)
Hi Expert, Currently we are implementing APM for one of our client who already has ITOM specific discovery in place. I am new to this DIscovery world i need some standard practices on how to integrate Discovery while implementing APM. Do we really ne...
Force APM Business Capability hierarchy ID
I am planning a migration of our company's existing business capability map into APM. I've run into a snag - we already have assigned hierarchy ID's. But ServiceNow attempts to manage these itself. I need to replicate the hierarchy by ID - I cannot a...
What is the license of APM in servicenow
What is the license calculation of APM in servicenow?
Resolved! Application Indicator Scores/ Application scores is not visible after assessment submission. How to make it visible?
Hello All, I have created an application category for a set of applications and have created custom indicator and scoring profile for the same. The assessment have been submitted by the intended user. But the scores are not visible in All application...
Example Data Domains and Information Objects
Hi all, Has anyone dabbled with NY's release of Information Portfolio? We have a need to track data that pertains to customers per business application, and Information Portfolio provides two new tables: Data Domain and Information Objects. Data ...
Resolved! How are Business Applications (cmdb_ci_business_app) related to Applications (cmdb_ci_appl)
For years we used applications within our cmdb to represent our applications. Now looking at ITAM it is using Business Applications class within the cmdb. I do not want to duplicate applications within each class if this can be avoided. Is there a...
Business Capability Based Planning
Background: Capability based planning has been around since the early 2000's as a mechanism to better understand how to map strategic business planning to investment. The notion of capabilities is much more stable than organizational structures, pr...
