We have not used the document management repository but we do use Knowledgebase's. It seems like the document management repository would give us a more granular capability to control access than using KB provides. However, most of our internal use...
Hello, I have the sn_apm_tco_list table filled with records, but in the Portofolio TCO dashboard there is still no TCO score shown. Do I have to run any schedule job or something similar in order to have a TCO score? I have multiple records per busin...
Hi all,- I would like to know how APM relates to the hardware and software models. how/ where will I see the business application version and how do these get populated? I know this is a very basic question, Just started explore APM and the Basic...
I would like to clarify some concepts regarding 'Business Criticality'. In one hand, there is a criticality defined for each Business Applications, and on the other hand a criticality that follows the path of Business Services, Application Services, ...
I would like to know if APM module of ServiceNow can be used for Application Portfolio Rationalization (to find redundant/similar applications and for decommissioning?Pls send me the articles or links related to it. Thanks,kamal
Because of recent Operation Resilience regulation, company have to identify Critical Business Functions and to do BIA, BCM, IRM and operation in relation to those "Critical Business Functions"
Hey all, We are in the process of enriching our APM data to make the module more robust. I understand the importance of the Application Category and the associated Category Group in terms of rationalization opportunities. Has anyone found a standard ...
Hello all, I'm tasked with acquiring APM knowledge through now learning, and I can't help myself but see that I'm lacking some information and that there is some catch I'm not seeing because any solution to this requirement is not accepted by the lab...
Curious how others are defining Business Criticality, on the Business Application form, and each of the values: Critical, High, Medium, Low Who typically owns that field and can provide the appropriate value? How do they determine which value?
I've searched but can't seem to find any definitions related to the 4 values for the Planned Disposition field. Can anyone point me in the right direction? Invest, Sustain, Migrate, Retire I mean it's not too hard to use reason to figure these out. J...
Dear ServiceNow Community,I hope this message finds you well. I have been exploring ServiceNow certifications and recently came across the Certified Implementation Specialist tracks. However, I noticed that Project Portfolio Management (PPM) certific...
Hi, I'm working on getting our master application list into APM. I know I can relate applications with the platform, for example: ServiceNow is the Platform Host and APM is the Platform Application. I can do this for most of the applications we have...
We are new to ServiceNow APM - just installed it and started using it in late 2023. We previously managed our APM inventory in a different tool + Excel. Our organization seeks to remain as OOB as possible with ServiceNow and desires to follow CSDM w...
Hello everyone, I hope you're doing well!I have a question and would appreciate your assistance. I'm contemplating whether it's worthwhile to configure the APM application without the CMDB.Currently, we are facing challenges in tracking and managing ...
We are just starting to use the EA Workspace and it's impressive - especially from an APM standpoint. We also collect metrics from assessments and built 2 that are custom based on the ootb Business Value and Functional Fit assessments. I see that t...