At our organization we are planning to implement APM module, before we start with implementing we want to understand what and all are required as pre-requisites to kickstart the project? any suggestion are much appreciated.
Hello - I am working with IT Application Owners to select their respective Platform and Technology Stack values from the OOB list that ServiceNow APM provides. I have under 50% population because app owners state none of the values apply to their ap...
CSDM recommends that no IPC request should be raised on Application. But what about a SaaS application for which there is no tangible CI and hence even if we have an Application Service it would not have any CI's tagged. Also, the client for whom we ...
Hi All, We have a requirement, when a business application onboarding is requested only the approvers from the respective business unit(which the business application belongs to) should be able to approve the onboarding of the business application. C...
We created a reference field on the "Application Portfolio Management" scope. We added the attribute "slushbucket_ref_no_expand=true" but its not working,. The file stays like this but we want something like so we can select multiple choices any ...
Hi, We are a higher education school in the process of setting up an EA practice using APM. We are trying to stick as close to CSDM 3.0 as possible. We are currently stuck on setting up categories. The original proposal was to match our business serv...
Hi , Is there any difference between these specified roles (APM Admin , APM Analyst , APM Read, APM User ) of Rome version as compare to the previous versions. Thank you !
How have you defined the Business Application status values of In Production, Implementing, Pilot, and Under Evaluation in your organization? I haven't found much on these and was curious of how others have defined.
A question around how to properly manage holistic catalog of applications/software.... We are keeping "business applications" in APM, scoped to include: enterprise platforms, homegrown applications - i.e. apps that 1) have end-users, and 2) lives bey...
I would like to get others' insights around the following roles as it relates to business application ownership: Business Owner, IT Application Owner and a custom field, Vertical Owner. In previous years, organizations that I have been apart of typi...
Hi, I'm in the process of importing application portfolio data from a 3rd party application into ServiceNow APM (Paris, with strict adherence to CSDM v3). I'm a bit confused as to the best way to preserve the current application categorization w...
Hello Experts, I am really need of some expert suggestions, i have some bunch of data provided by customer from APQC to import as Business Capabilities and have a data mapped correctly with hierarchy and dependencies. I have more than 20+K reco...
Hi All, I need your help in the Business application form where I have a user reference field. There is only one filter condition in this field i.e. Active=true Requirement: A schedule job needs to be created that will compare the Group members of ...
My customer want to get function list of sn_apm.apm_user. ex) read / create application record etc Anyone has information ?
Hi Expert, Currently we are implementing APM for one of our client who already has ITOM specific discovery in place. I am new to this DIscovery world i need some standard practices on how to integrate Discovery while implementing APM. Do we really ne...
