Unable to update to EA Workspace from 2.2.1 to 3.0.2
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03-28-2024 01:32 PM
I am attempting to update EA Workspace from version 2.2.1 to 3.0.2 to test drive TCO (v 1.0.1). My current version is Vancouver, which app manager says is a compatible version. When I go to the update page, the Get Started element never loads to reveal an update button. Clicking the show details links returns "Record not found."
I was able to install TCO 1.0.1 separately, but it did not install the new version of EA Workspace as a dependency, so I uninstalled it.
Any ideas?
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03-28-2024 01:58 PM
Hi Mark, I suggest opening a support ticket for this issue.