My organization is using an OOTB version of the Change Management module. A year ago, we moved to the OOTB APM module from a homegrown version. After verifying data content and introducing application services to our users, we would like them to being utilizing Application Service as the Configuration item for change requests; however, application services are not populating the Configuration item list, and the class Application Service appears to be empty. What step(s) are needed to incorporate Application Services into the Configuration item list for change requests?
