Business Application CMDB
Hi Team,I'm trying to search the definition of each column in the cmdb ci list attached. Where can I find the documentation that explains what each column represents? What are the definitions of each columns?Thank you.
Forum Posts
Multiple Departments with same TRM Product Name/Version/Edition (Xanadu)
We have a need to track multiple TRM lifecycles with the same Product Name and Version, since different Departments purchase the same product using different contracts. However, the system won't let us save identical lifecycles with overlapping phase...
Resolved! Business Capability Levels
Out of the box, ServiceNow uses Level 0 as the top level of business capabilities. Capabilities that are under that level are Level 1. And so on... In contrast, TOGAF defines the top level as Level 1. Is there a way to make business capability leve...
Attribute "AI Usage" in Business Application (cmdb_ci_business_app) table
Does anyone know the attribute "AI Usage" as shown in the above screenshot? Is it a standard attribute? If yes, how can I display it?Thanks in advance!
Resolved! Application Service Software Models
Why does ServiceNow allow the association of a Software Model to an Application Service? The Application Service Software Models [sn_apm_tpm_service_software_model] database table stores the application service software model information. It is a c...
APM - Do AI Application records belong in APM?
Curious to know where AI applications/tools should be tracked in ServiceNow? Is it appropriate to track them as an APM record OR is it appropriate for them to have their own table that is related to the APM business application they utilize?
Join our webinar!
Struggling to unlock the full potential of your ServiceNow workflows? Join our live webinar on May 20 to connect the dots in the system and increase productivity by moving beyond the capabilities of individual modules:- Date & Time: May 20, 10:30 AM ...
APM in PDI
I am very new to the SNOW and trying to get the APM plugin but not able to find in my PDI. Please help how can i get it installed
EA workspace is not available
Hi All. I can't get the EA workspace to appear on my instance.
Enterprise Architect - TPM
Hi all,I am working on enabling TPM for client.How I understand reading the documents is -1. Service Item association table should be populated. 2. Based on SW installs it creates TPM discovered technologies. Basically its the SW product whose lifecy...
How to change the Default scoring profile indicators from Application Rationalization List
How to change the Default scoring profile indicators from Application Rationalization List in Enterprise architecture Workspace. Instead of Default, is it possible to add the custom indicators in to the list view.
Capability Mapping to an APM record
My customer wants to see capabilities on their APM records, L0-L3. How would you represent those on the record? Is there an industry standard form naming them or just use L0-L3?
TCO tab missing from Business Application record view in EA Workspace
How do you customize what tabs are visible in the EA workspace when viewing an individual record? I've attached a screenshot from our instance and one from my PDI to compare. I'm trying to get the TCO tab visible.
Resolved! Which CI-Class for Desktop Software if not Business Application?
Dear Experts,I am a bit confused which CI class is the right choice for mapping locally installed fat client applications. Some of these applications are referenced in business processes, some are just Tools like Notepad++ or other common used tools....
