In HR task need to auto populate "opened for" field in place of "Assigned to"
Hi everyone, In HR task need to auto populate "opened for" field in place of "Assigned to". How can I achieve this?
Forum Posts
APM
One organisation I know maps of its applications to application owners, and creates rankings in terms of business criticality for each application; this information is then stored in the CMDB. Does anyone see this as a useful exercise, if so in what...
Business Critical versus Security Critical
Your first question is likely "Security Critical?" It was mine! Our cyber group wants to assess the business applications and have something akin to Business Criticality. Requirements aren't yet completely clear, but they were simply looking for an i...
How do you present searchable list of Business Applications to end users ?
We have a requirement to allow our end users to be able to view a list of our Business Applications, without granting them full EA/APM access. This searchable list should be read only and would have the BA Name, Description, and their Category.How h...
Resolved! Auto refresh asssessable records scheduled EA assessments
Hi, I hope someone can clear this up for me. Recently our yearly schedules assessments for business applications went out and unfortunately the list of assessable records did not reflect the current situation, but was the same as the previous one. I...
Technical Dept of Homegrown Applications in EA Workspace TPM/TRM
Hi, we recently came across requirements regarding Technical Dept, for which we are not sure how to utilize the TPM/TRM to take care of them. 1.) How can technical dept, that is not related to the lifecycle, but instead shortcuts taken during develop...
Learning APM and IRC in an expedited fashion
How can I learn the below 2 modules at my earliest? 1. Application Portfolio Management (APM)2. Integrated Risk Management We have project starting in APM in a few days and I need to get up to speed ASAP. I have almost a decade of experience workin...
[EA] Business App Lifecycle - Install Status vs Lifecycle stage/status - question around registering
Hey Folks, we'd like to leverage the OOTB Business App Lifecycle Catalog (Register anew Business App) as the starting point in the process of creating a new app. In the default setup, I noticed that the request will go for EA team approval, and then ...
App Rationalization Bubble Chart - Axes Update
Hey Community, Looking for some insights on the feasibility of modifying the X & Y axis within Application Rationalization section under the EA Workspace.OOTB goes up to 10 on both X & Y axes. Due to some historical data we are looking to import, sco...
Migrating ServiceNow Instance to Hyperscaler (Azure)
Hi , I am currently exploring the migration of our ServiceNow instances to a hyperscaler environment (specifically Microsoft Azure), and I’d appreciate any insights or lessons learned from those who’ve gone through a similar transition. A few areas I...
Resolved! Tracking SLO data on Business Applications
I am the process lead for Application Portfolio Management in our organization. We use ServiceNow's EA module to track our inventory, certify the business application metadata, assess the health of the business applications, etc. Recently I was appro...
Servicenow Architecture
What is apaas in servicenow architecture ? Please explain it in layman's terms.
How to see mandatory attributes (each class) ?
Hello All, If the mandatory attributes are defined via Dictionary Overrides, how do i see attributes that are defined as mandatory for each class.I understand i can go to each class open form and see but that is not possible, as all the classes are ...
Idea Portal: Label change on “Software Discovery Model” table (cmdb_sam_sw_discovery_model)
Title: Label change on “Software Discovery Model” table (cmdb_sam_sw_discovery_model) Product: Asset ManagementVersion: Xanadu, Yokohama, or Zurich Description:We have feedback from Enterprise Architecture to relabel “Product” (norm_product) field in...
EA Workspace Visualiazation Shape imports/packages
Hi, are there any imports regarding shape sets to extend the shapes for modelling/visualization in the EA Workspace available?Or has somebody already experience regarding importing shapes? Thanks for any input!
