How to change the username and password of the nowlearning in servicenow

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sahana1998
Tera Contributor

‎11-07-2024 01:01 AM

How to change the username and password of the now learning.

(Ex: Working in XYZ company switching to abc company that time how to withstand certificate details and all)

Can any one please help me on this.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-07-2024 01:05 AM

Hi @sahana1998 

 

To do this

1. Your new company need/map to their partner portal access

2. Once it has been done, log  a now learning case with new email id and tell the team to move all your certs/ voucher to new id.

3. It will take 3-5 days and once team close the case your all certs will be at new id only.

 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Go to solution
Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-07-2024 01:05 AM

Hi @sahana1998 

 

To do this

1. Your new company need/map to their partner portal access

2. Once it has been done, log  a now learning case with new email id and tell the team to move all your certs/ voucher to new id.

3. It will take 3-5 days and once team close the case your all certs will be at new id only.

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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