Hello @mohcine elbah
I’ve come across a similar issue recently and wanted to share a solution that worked in my case. Please follow the steps below — I hope this will also work for you.
The limitation here is that you cannot directly map or set an attachment into an attachment-type field from Mobile Agent. To handle this, you’ll need a bit of customization:
Business Rule Setup
Create a Business Rule on the target table (where the attachment field exists).
This rule should run when an attachment is added to the record.
Inside the rule, use server-side logic to associate or move the uploaded file into the designated attachment field.
Mobile Configuration
Ensure that the mobile form/view is configured to allow attachments to be uploaded against the record.
Once the file is uploaded through Mobile Agent, it will be linked to the record itself.
The Business Rule will then pick it up and populate the attachment field automatically.
This way, instead of trying to set the attachment field directly (which isn’t supported in Mobile Agent), you’re letting the platform handle the attachment at the record level and then pushing it into the correct field via server-side logic.
please refer the below screenshots
you need to do some mobile configuration for this you need to create the action item to attach the attachment to the target record. please refer below action item script logic
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Thank You!!
