Can I change the Parent of a Task?

[Daniel50]

Morning guys. 

Just a quick one for today: can I change the parent of a Work Order Task to attach the WOT to another WO? I guess not, but some of you smart people might have an idea. 🙂

Daniel

[Thameem Ansari · Accepted solution]

Hi Daniel, 

OOB we can't do it. but if you are willing to use a background script please use the below script to achieve it

var taskNumbers = "WOT0008001";// number of the work order task record. if you want to update it give comma separet values like "WOT0008001,WOT0008002"

var newParentNumber="WO0008003"// number of the work order we are gonna use as a new parent


var woGr=new GlideRecord('wm_order');
woGr.addQuery('number',newParentNumber);
woGr.query()
if(woGr.next()){

var wot=new GlideRecord('wm_task');
wot.addQuery('number','IN',taskNumbers);
wot.query();

while(wot.next()){
wot.setWorkflow(false)
gs.info("update the parent of workorder task :  "+wot.number+"  -- new parent :  "+ newParentNumber+"  ---- old parent : "+wot.parent.number );
    wot.parent= woGr.sys_id;
    wot.update()

}

}

Please mark it as helpful/correct If my answer is helpful in any way,

Best regards,

Thameem

[Daniel50]

Hi Thameem

Wow, that is really awesome! Thank you very much for this cool solution! That helped me a lot!

Daniel