Dispatcher Workspace

AbdurR738094742
Tera Contributor

sorry, I need help, how to create a crew on this filter?

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1 REPLY 1

Ramya V
Kilo Sage

Hi @AbdurR738094742,

Note: The Field Service Crew Operations plugin (com.snc.fsm_crew_scheduling) must be installed.

Required Role: wm_dispatcher or wm_crew_moderator

This is necessary to see the Create Crew filter on the task card.

On the Work Order Task form, there is a field called Needs Crew. If you enable this checkbox, you will see Needs Crew displayed at the footer of the task card, along with the Create Crew filter.

RamyaV_1-1747903202043.png

RamyaV_2-1747903209239.png

You can observe the difference in your screenshots:

  • In the first image, the Needs Crew field is not visible on the task card, and the Create Crew filter is also missing.

  • In the second image, both the Needs Crew field and the Create Crew filter are visible.

Please mark this response as an Accepted Solution and/or Helpful if it resolves your issue.