Field Service Management - Field Agents Self Scheduling

[Shriram2]

Hi, I have a customer looking for the below features. I am wondering if anyone has done this or does ServiceNow has this out of the box?

Field agents to self schedule and self allocate the work order tasks.

[Joshua Chen MTL · Accepted solution]

Prioritizing on Mobile Agent
here you go

[Shriram2]

Thanks Joshua.