FSM - Adding digital blueprints as attachable knowledge pieces or as assets?

Rods Awesome
Tera Contributor

Field Service Module - Adding digital blueprints as attachable knowledge pieces or as assets? I'm not sure how I should go about providing access to building blueprints to our service agents assigned to work orders.

 

I'd like to use the blueprints as part of work order assignments and ensure I can add them to work orders prior to assigning and dispatching technicians.

5 REPLIES 5

oh i understand now,