What is the best way to handle tracking the location of FSM techs? We have Field techs all across the US and they are responsible for different states, On their User Record we track the location field just as one of the 6 company brands we have but on the FSM maps and Mobile app we don't have a way for them to show correctly. Do i need to empty the location field and enter state on their user record? If the location field is empty the user on a map is showing in the middle of the ocean, if I have it populated as one of our 6 generic Company remote locations, the user shows in the middle of the US, (Users in California, Ohio, Florida, etc. all show in the same spot in the middle of Missouri)
I'm really looking for guidance on how to best maintain user/location records for FSM so that "remote" users show correctly and I dont have to maintain separate locations for each of our 55 FSM users.
