How Do Work Plan Triggers Work in ServiceNow?
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2 hours ago
I'm currently working with the Work Plan functionality in ServiceNow as part of the Maintenance Management capabilities, and I’ve encountered a question regarding the different trigger types available when configuring the execution of a Work Plan.
I noticed that ServiceNow includes several trigger options — Meter, Condition, Script, and Duration or Meter — but I’m not fully clear on how each one works, when they actually fire, or what specific conditions must be met for them to run.
I attempted to run some tests using Meter, Condition, and Script triggers, but none of them executed as expected. I'm not sure if I’m missing a configuration step or if these triggers rely on particular system events or workflows to activate.
Could someone help clarify how each Work Plan trigger type functions?
If possible, I would really appreciate a practical example for each trigger (how to configure it and what scenario causes it to execute).
Thanks in advance for your support!
