How does the part requirement work OOB?

Dibyendu1
Tera Contributor

When a work order task is created, i want the part that is selected should deduct from the stockroom. But currently i'm not able to select a stockroom

1 REPLY 1

wsbarth
Kilo Contributor

Hello friend,

When you have your work order task, is your part requirement defined in the related list? Are you defining the part req manually or as part of a template?

Regardless, check here as well:

"To automatically reserve the required parts in agent stockroom, enable the Reserve parts in agent stockroom configuration option on the Field Service Configuration screen.

Note: The required parts must be available in the agent personal stockroom or group stockroom to reserve them for a work order task."
https://docs.servicenow.com/en-US/bundle/sandiego-field-service-management/page/product/planning-and-policy/concept/c_PartRequirements.html
 
Let me know if that was helpful.