If work order Task has Location property, then we are not able to select Territory
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-23-2024 11:41 PM
Hi,
I am working on work order task in Field Service Management. If work order Task has Location property, then we are not able to select Territory, Without Territory not able to add Dispatch Group. This is causing issue in assigning the task.
Not able to figure out how can we add Location as well as Territory on the same Work order.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
you need to create in location a zip code postal and he will be the same as the matching record on territory geographic to mapped
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago - last edited 3 weeks ago
- territory modal = turned on Enable the Field Service territory model
- verify that your cmn_location record has latitude/longitude populated
- verify the geography has a geoJson with latitude/longitude Creating a GeoJSON geography, if not using geojson verify that matching attributes conditions are true Create a matching attributes geography
- go to your territory record, and add dispatch and assignment groups and assignment territory = true
