Not able to add Territory in Work order task
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06-24-2024 11:42 PM
Hi All,
When we add location in Work Order task the Territory field is not populating also not able to add it manually (In FSM).
We are trying to find out the link/connection between Location and Territory.
If anyone has any idea about this logic please add your comment.
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02-24-2025 10:33 AM
I am having the same issue. Did you ever get an answer.
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02-24-2025 10:42 AM - edited 02-24-2025 10:45 AM
you need to configure your territories, check up the nowlearning it has a implementa guide OR read configure territory management sndoc, it explains steps by steps..
you need lat long in your cmn_location , geographie and territory set up
Add me on LinkedIn 🙂 https://www.linkedin.com/in/joshuachen0510/
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03-25-2025 01:06 AM
The only time it didn't work for me was when I used the example Territory Geographies for UK. And the reason was that on these Geographies, the Territory Type was not set to GeoJSON. After the change the automatic mapping from WOT-Location to Territory worked like a charm.
