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OOTB Notifications in FSM

sk4408bc
Tera Contributor

a month ago

Are there any OOTB Notifications for FSM that work. For some reason, in my instance it does not.
I can see there are 3 OOTB Notifications, an dI am interested in the First and the third.
Both of them are configured to send when: Event is fired.
But I do not see any entries for these events in my event log, although I have tried making changes to the WOTask and WO itself, like state changes, Work Notes changes etc.
I need to know what are the OOTB notifications that work for FSM.

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sk4408bc
Tera Contributor
In response to Joshua Chen MTL

3 weeks ago

Hello @Joshua Chen MTL 
Thanks for your reponse.
But why aren't any Notifications getting triggered in the instance when actions like assignment of tasks, or acceptance of tasks occur? What are the OOTB notifications that come pre-configured with the instance?
Should I be enabling each of them one-by-one? Surely, there should be some OOTB notifications. Please could you direct me to the list of OOTB notifications that come pre-configured with the FSM installation?

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